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its2539
Posts: 5
Joined: 1/24/2008
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HELP! FP form - 1/24/2008 17:38:47
I am desperate for some help with a form I am creating. I am creating a form for a website that is a subfolder to the root web.
I am having a problem of being routed to http://www.platinumpetgrooming.com/_vti_bin/shtml.dll/platinumpetgrooming/quote.html instead of http://www.platinumpetgrooming.com/thankyou.html which is my confirmation page. I am not recieving emails either.
If I use the root web, I don't have any problems. However, that is being used for a different website.
I have contacted my hosting company in regards to this issue. At first they told me that their FP extensions where not working and contacted me to inform that the the problem with the extensions have been resolved. I still have the same issues. When I contacted the hosting company again they told me that my coding is incorrect and they couldn't help me because I was using a 3rd party script. The only way I could get assistance is if I use their form which they provide.
I have reviewed this site to see if anyone has found a resolution to this problem. It seems like FP forms are a serious problem. I have attempted to try some suggestions given, but I am not getting any results. No matter what I put in for "action=" FP removes it and places --WEBBOT-SELF-- instead.
I need some serious help, because I feel I am about to lose it and I can't think anymore. I am using FP 2003. My browser-time and authoring-time components are checked.
This is the page of the form: http://www.platinumpetgrooming.com/quote.html. Once it is submitted, the page should go to http://www.platinumpetgrooming.com/thankyou.html
Here is what I have for the code:
<form method="POST" action="--WEBBOT-SELF--"><webbot-onSubmit="return FrontPage_Form1_Validator(this)"> <!--webbot bot="SaveResults" S-Email-Format="HTML/BR" S-Email-Address="info@platinumpetgrooming.com" B-Email-Label-Fields="TRUE" B-Email-ReplyTo-From-Field="TRUE" S-Email-ReplyTo="info@platinumpetgrooming.com" B-Email-Subject-From-Field="FALSE" S-Email-Subject="Request for Quote" S-Date-Format="%m/%d/%Y" S-Builtin-Fields="REMOTE_NAME HTTP_USER_AGENT Date Time" startspan U-Confirmation-Url="http://www.platinumpetgrooming.com/thankyou.html" S-Time-Format="%I:%M %p" U-Validation-Error-Url="http://www.platinumpetgrooming.com/error.html" --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults" endspan i-checksum="24608" -->
Any help to get this resolved will be appreciated.
Thank you.
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Larry M.
Posts: 2834
Joined: 2/20/2003
From: Greenville, South Carolina, USA
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RE: HELP! FP form - 1/25/2008 9:31:21
Wow! You've "over-engineered" this Reply Form so extensively that FrontPage can't possibly interpret numerous conflicting commands. Never have I seen so much code written to do such a relatively simple job.
So: compare your code with one that actually works:
<form method="POST" onSubmit="location.href='_derived/nortbots.htm';return false;" action="--WEBBOT-SELF--" language="JavaScript" name="FrontPage_Form1" webbot-onSubmit="return FrontPage_Form1_Validator(this)">
<!--webbot bot="SaveResults" s-label-fields="TRUE" s-email-format="TEXT/PRE" u-file="_private/form_results.csv" s-format="TEXT/CSV" s-email-address="info@yoursite.com" startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults" endspan i-checksum="43374"
My experience with FrontPage component Reply Forms has been entirely favorable - others may not agree. That aside, and this assumes you want a working Reply Form as the end result, (1) eliminate the "thankyou.html" page (the standard FrontPage "Submit" response is more than adequate), then (2) overhaul the "quote.html" page eliminating all validation, at least to begin with.
Lastly, in it's present (non-working) form, the "quote.html" Reply Form is so daunting that, from a consumer/visitor standpoint, no one with a life would attempt it in the first place - a fast click-out. KISS 
We're here to help if you like.
_____________________________
Larry M.
Reality is the leading cause of stress among those few in touch with it
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its2539
Posts: 5
Joined: 1/24/2008
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RE: HELP! FP form - 1/25/2008 18:53:33
Thank you for responding.
I attempted to simplify the coding, and removed my validators, but I am still running into the same problem.
Here is the code:
<form method="POST" onSubmit="location.href='_derived/nortbots.htm';return false;" action="--WEBBOT-SELF--" language="JavaScript" name="FrontPage_Form1" webbot-onSubmit="return">
<!--webbot bot="SaveResults" S-Email-Format="HTML/BR" S-Email-Address="info@platinumpetgrooming.com" B-Email-Label-Fields="TRUE" S-Builtin-Fields --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0">
As for the form itself, it was created as requested by my client.
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Larry M.
Posts: 2834
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: offline
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RE: HELP! FP form - 1/26/2008 9:11:25
The Reply Form is a component meaning it needs Frontpage Extensions installed on the host server to operate. Are they in place? Even if they have been installed, they could be corrupted if you FTP'd instead of Published and must be reinstalled.
http://www.platinumpetgrooming.com/ shows two email addresses: (1) is PlatinumPet@verizon.net , the other (2) info@platinumpetgrooming.com. Design inconsistency aside, using the email address info@platinumpetgrooming.com for the Reply Form means: (1) it needs to be properly set-up at the host level squirrelmail server, and (2) it needs to be properly setup (POP3/SMTP) on your email client (e.g. Outlook) to recognize incoming host server redirected mail. Has this been done?
_____________________________
Larry M.
Reality is the leading cause of stress among those few in touch with it
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its2539
Posts: 5
Joined: 1/24/2008
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RE: HELP! FP form - 1/31/2008 19:40:16
I published and the Frontpage Entesions are installed. I have all emails going to info@platinumpetgrooming.com.
When I put the page on the root web, which is another domain, the page is directed to the Thank you page that was originally created and I get the email results immediately.
When I move the page to the subfolder - platinumpetgrooming.com. I get nothing. Could the issue be that I may have to create a different coding for a subfolder?
I've changed the page link to www.platinumpetgrooming.com/quote2.html
Thanks
< Message edited by its2539 -- 1/31/2008 19:47:19 >
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its2539
Posts: 5
Joined: 1/24/2008
Status: offline
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RE: HELP! FP form - 2/1/2008 6:29:39
Ok, I will try to explain. I apologize if I do not have the correct terminology.
Our hosting package is set up with a root web which our main website e.g. www.tomxxxxx.com is located. I am allowed to create additional websites by adding subdomains e.g. ww.platinumpetgrooming.com under the root web.
I have a few websites that are subdomains on our hosting package. I have made forms for these sites and have not had a problem in the past. I have tried to emulate their codes to see if I can get this form to work and I've not had any success.
< Message edited by its2539 -- 2/1/2008 6:41:49 >
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Larry M.
Posts: 2834
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: offline
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RE: HELP! FP form - 2/1/2008 12:16:46
quote:
Our hosting package is set up with a root web which our main website e.g. www.tomxxxxx.com is located. I am allowed to create additional websites by adding subdomains e.g. www.platinumpetgrooming.com under the root web
www.platinumpetgrooming.com can't be a subdomain of www.tomxxxxx.com. As a subweb it is called-up and shown as (or something like) www.tomxxxxx.com/platinumpetgrooming. Subwebs are entirely different sites, they must be published to the host separately and they are established on the host server identified as such, e.g., platinumpetgrooming.
This seems less a FrontPage issue and more a lack of understanding on your part as to how subwebs work plus the absence of definitive communication with the host regarding your particular web/subweb requirements.
First, your subweb has to be published properly (plenty of info here at OF via search), then you need to ask your host if the authority for FrontPage extensions for www.tomxxxxx.com automatically pass through to subwebs or if they need be loaded for each subweb. Note: some hosts do not allow this, in fact, some hosts do not allow subwebs at all.
_____________________________
Larry M.
Reality is the leading cause of stress among those few in touch with it
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its2539
Posts: 5
Joined: 1/24/2008
Status: offline
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RE: HELP! FP form - 2/1/2008 14:22:56
Thank you. I will contact my hosting company.
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