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batya7
Posts: 23
Joined: 9/18/2006
Status: offline
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Internal Server Error with EW - 3/12/2008 18:32:17
When I try to edit my website in EW, it won't open at all! The message I get is "INTERNAL SERVER ERROR."
A few days prior to this incident, I was asked to edit another website (Site2) that someone else wrote. It opened in EW with no problems and I was able to see my changes on the the web. It was only after adding Site2 that my site wouldn't open at all.
I can still open Site2 but not my site.
Any suggestions? Do I need to reinstall EW? Do I need to contact my ISP? Do I need to contact my web host?
I do have Front Page Extensions installed.
Thank you.
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batya7
Posts: 23
Joined: 9/18/2006
Status: offline
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RE: Internal Server Error with EW - 3/18/2008 19:00:13
You ask if I am editing online or downloading. I really don't know the difference.
I know I have Front Page Server Extensions loaded. I called the web host yesterday and they said they just stopped supporting FPSE. (They must have sent an email to the owner of the site and the owner didn't forward it to me.)
Usually I just open the file resident on my computer (My Webs). I think it lives in some Temporary folder. Then I do my edits, and "save." I don't upload or export or anything like that. (I do, however, remember to backup most times!)
After the rep told me they got rid of FPSE, I FTP'd the file to my computer and successfully opened that copy. I didn't have my CSS files or DWT downloaded, so I couldn't see the edits too well. But I did a quick edit. It worked. I guess I'll have to download all (but then it'll point to the wrong place looking for the CSS files...).
Now I have to phone the web host again and get them to disable the FPSEs.
Can you explain what all this means? I really do prefer knowing what I am doing!
Yours most confusedly (and dreading talking to another web host rep),
Batya
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