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Mav44
Posts: 101
Joined: 6/25/2006
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Godaddy Server Unavailable Exceeded Connections - 3/13/2008 23:00:07
I have a small website that receives about 500 visitors a day. I have been hosting on Godaddy using their Deluxe Plan for several months and today my site showed "Server Unavailable". I contacted Godaddy tech support and they told me I had exceed my connections which is 100 with the Deluxe Plan and they recommended that I upgrade to the "Premium Plan" for an additional $8 a month, ($15 total a month), which would give me 150 connections.
My question is, are they blowing smoke up my butt as how could a site my size have 100 coonections open at one time? I have no way to monitor this and the only way I could get out of having my site down was to fork over more cash. Have others seen this type of problem with their hosting companies?
Is there a better hosting company that I can get frontpage and asp support through, that is easy to use, provides ample connections and doesn't break the bank?
Thanks for any suggestions!
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jurgen
Posts: 381
Joined: 1/9/2007
From: Castle Rock, Colorado
Status: offline
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RE: Godaddy Server Unavailable Exceeded Connections - 3/13/2008 23:14:34
It's usually the bandwidth you need to pay. I never heard of 'connections'. Are you running a database like MySql? What did the error message say?
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Mav44
Posts: 101
Joined: 6/25/2006
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RE: Godaddy Server Unavailable Exceeded Connections - 3/13/2008 23:39:39
All the screen showed was "SERVER UNAVAILABLE" in big bold letters. I am running a sql database. At first the tech started talking about bandwith but when I tried to pin him down on usage he spoke to another tech and stated it was number of connections.
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jurgen
Posts: 381
Joined: 1/9/2007
From: Castle Rock, Colorado
Status: offline
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RE: Godaddy Server Unavailable Exceeded Connections - 3/14/2008 0:04:47
Right now I think the site is up again. But here is a long shot what you can try. It happened with my site. Just try to create a second or even third user for your database. If it is a database 'connection' that should give you another '100'.
Don't know if this will solve the problem but it worked for me. In my case I did quiet a few changes which required to connect to the database and counted against me. Adding another database user solved it.
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richp
Posts: 2
Joined: 3/16/2008
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RE: Godaddy Server Unavailable Exceeded Connections - 3/16/2008 21:06:18
Hello jurgen,
I have the same problem too. My site also host in godaddy account, it happen this few days. Service Unavailable and 503 network problem. I lost a lot of visitors and my adsense drop just because the problem. I checked my site in google webmaster tool and there shown that half of my site pages were network unreachable. This is sucks...
May i know you mean create a new empty database? or just create 2nd user for the existing database?
Many thanks...
Regards,
Richp
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jurgen
Posts: 381
Joined: 1/9/2007
From: Castle Rock, Colorado
Status: offline
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RE: Godaddy Server Unavailable Exceeded Connections - 3/16/2008 21:12:32
Just a second user for the existing database solved it for me.
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richp
Posts: 2
Joined: 3/16/2008
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RE: Godaddy Server Unavailable Exceeded Connections - 3/16/2008 21:35:53
Hello jurgen,
Thanks for your fast reply. May i know how do you create another user for the existing database? Because i can't find the page to create another user.
Thanks.
Richp
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jurgen
Posts: 381
Joined: 1/9/2007
From: Castle Rock, Colorado
Status: offline
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RE: Godaddy Server Unavailable Exceeded Connections - 3/16/2008 21:43:25
Through your control panel and phpadmin
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Thane Franklyn
Posts: 1
Joined: 3/28/2008
Status: offline
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RE: Godaddy Server Unavailable Exceeded Connections - 3/28/2008 4:34:13
quote:
ORIGINAL: Mav44
I have a small website that receives about 500 visitors a day. I have been hosting on Godaddy using their Deluxe Plan for several months and today my site showed "Server Unavailable". I contacted Godaddy tech support and they told me I had exceed my connections which is 100 with the Deluxe Plan and they recommended that I upgrade to the "Premium Plan" for an additional $8 a month, ($15 total a month), which would give me 150 connections.
My question is, are they blowing smoke up my butt as how could a site my size have 100 coonections open at one time? I have no way to monitor this and the only way I could get out of having my site down was to fork over more cash. Have others seen this type of problem with their hosting companies?
Is there a better hosting company that I can get frontpage and asp support through, that is easy to use, provides ample connections and doesn't break the bank?
Thanks for any suggestions!
I recently switched over from Godaddy to Drupalvaluehosting.com and the service has been excellent.
< Message edited by Thane Franklyn -- 3/29/2008 0:53:48 >
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