Shopping cart recommendations please (Full Version)

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GolfMad -> Shopping cart recommendations please (4/15/2008 11:39:24)

I have set up six VP-ASP carts but with my aversion to classic ASP, as it seems old tech, I was wondering what you guys are currently using and find good for various reasons.

Need carts for 2 up and coming new sites, would require paid for support as over the past 4 years I have had to make use of VP-ASP's support on many occasions(which is first class) for customisations I have made, or general errors or an a few occasions when carts have been hacked. There even hacking carts using Protx for payment now and altering the cart page to collect credit card details, hoping punters fall for inputting their details rather than pressing the button which says 'Pay by credit card' and moves them over to Protx. I have not used one, but don't see how free carts could keep up with this and provide the support but please tell me if I am wrong.

Its a good idea to have security updates available, VP-ASP give these free for 12months but then you have to buy the next version of the cart and this is becoming expensive , especially when it is not just a straightforward replacement of files - customers complain about the cost.

Therefore would not want to pay more than say £200 for the cart if could be helped.

Would be very pleased to hear your opinions.

Thanks
Phil



GolfMad -> RE: Shopping cart recommendations please (4/17/2008 14:23:15)

........bump - Have I said something wrong[8|]

Are any other experienced designers using cart software at present please and what do they think of it.

I would be grateful to hear others experience, mine with VP-ASP has been great with support, over complicated to set up and customise, bit old fashioned and square looking and constant attacks from hackers. The need to keep up with constant security updates is a pain as well and the £100 upgrade fee every 12 months in practice to get all the updates in their recommended upgrade version, is becoming a bind to pay for say the clients and a large chargeable pain for me to impliment for them.

Would love to hear some others thoughts on their cart experiences please[:)]




jurgen -> RE: Shopping cart recommendations please (4/17/2008 15:03:22)

Phil, have a look at this ecommerce program. That might be something for you. I did not play around with it yet, but it sure looks promising.

http://www.magentocommerce.com/



Tailslide -> RE: Shopping cart recommendations please (4/18/2008 2:23:42)

I think it's the mention of ASP that results in the lack of replies - so many carts are PHP - all the famous Open sources ones such as zen cart and cube cart etc.



GolfMad -> RE: Shopping cart recommendations please (4/18/2008 2:45:17)

Thanks Jurgen, I will look into it.

Sorry if I have phrased it a bit awkwardly Tailslide, I would love to hear about the experiences of those with PHP carts and have personally moved to PHP for most of my developing needs now (using it, not programming it) .

I would worry about open source and support though, if a cart has problems and your clients need it sorted, are you just relying on the goodwill of a forum for those you mention?

What has been the experience of those needing support please and any trouble with hacking?



Andy from Spain -> RE: Shopping cart recommendations please (4/18/2008 4:09:45)

Hi Phil

We have shopping cart software available in ASP and PHP versions. If it's a golf store we have some set up here by customers http://www.ecommercetemplates.com/livestores/search.asp?keyword=golf&Submit.x=14&Submit.y=4 including the Official European Ryder Cup store.

Cheers
Andy



Tailslide -> RE: Shopping cart recommendations please (4/18/2008 4:20:20)

I have somewhat limited experience with shopping carts to be honest - I have manage to tweak the hell out of Cube Cart so that it produced valid, fairly semantic markup (I removed all the tables for instance - you know what I'm like!). There's a paid for version of Cube Cart by the way.

The thing to do with open source software is to visit their forums (if they don't have a forum then forget it). See how quickly questions are answered, how many extra plugins are available (ie whether it has a lively programming base too) and whether it's the same questions that come up again and again (might be a fault).

I wouldn't specifically worry about it being open source as long as the community is really lively. I wouldn't touch some small OS development that's just been launched by some guy in his back room - no matter how good it sounds. You want established, big community and you'll be fine. In the same way that OS isn't necessarily a bad thing - paid-for software is no guarantee of a good product or good support.

Andy's stuff also has a good reputation - they seem very helpful too which is always a bonus.

Magento is a newish shopping cart that's got a lot of design types excited - might be worth a look. I looked a while back and saw tables or something like that that I didn't like the look of - but it might have changed.



jaybee -> RE: Shopping cart recommendations please (4/18/2008 6:15:43)

I use Cube and Zen depending on the complexity of the shop required. Both have good community support and as long as you pick your add-ins carefully, the developers often deal with you direct if something odd happens.

Having said that, any problems I've had with client stores it's been down to the host screwing things up every time, not the OS Software.



GolfMad -> RE: Shopping cart recommendations please (4/19/2008 2:14:06)

Thanks you to everyone for the comments.
I will look at each cart mentioned and try one for my next site.

The next client is already talking about wanting a sytem where "spend £200 get a 5% discount, spend £300 get a 10% discount"

Some of my clients have mentioned something similar before but as VP-ASP could not do this I have steered them away from it. Difficult for retailers to understand that the technology will not do it, when they can offer that in the shop easily[8|]

Just by chance if anyone knows whether their particular cart can do such things I would be delighted to know.

Thanks



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