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Microsoft MVP

 

Keep getting sent to Log In page

 
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All Forums >> Product Help >> Spooky Login Product Support >> Keep getting sent to Log In page
Page: [1]
 
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
Keep getting sent to Log In page - 5/26/2008 13:36:29   
Upgraded from 3.07 to 3.12 but problem started before that.

When I try to add New Users, make changes to Settings, etc. under User Managment, I keep getting returned to the Log In page. The changes don't take place.

Could you please help me with this. Thank you.

MrJer
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 5/26/2008 22:25:10   
Can you see if this thread applies?

http://www.frontpagewebmaster.com/m-316947/key-pool/tm.htm#316950

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 5/27/2008 17:07:10   
Thanks Spooky but I don't believe the thread applies. I did call my Host Support people(XO Commun.) but they were not familiar with the terms, web garden and application pool, etc.

I still have the same problem. Can't do anything in Login Management Center. I can't add new users, change settings, etc. I keep getting sent back to the Login page.

Additional info: Server Platform: Windows 2003 (ASP.net 2.0)
Server Software: IIS/6.0

Thanks for the continued help.

Jerry

"forever a newbie"

(in reply to Spooky)
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 5/27/2008 21:47:15   
Can you try this code?
Place it on a new page and constantly refresh (or hit F5)

<%="Session=" & Session.sessionid%>

The number should stay the same - does it?

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 5/28/2008 9:26:14   
Hello Spooky. Thank you for the help. Pasted the code on a new page and published it.

The number increases every time I open the page. Started out as: Session=718738489, but opening and closing the page has now brought it up to: Session=718738498.

Refreshing the page, or pressing F-5, doesn't cause the number to increase.

Appreciate the help. Thanks again.

Jerry

(in reply to Spooky)
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 5/28/2008 11:47:02   
So that tells me the session isnt reseting which is a good thing - there must be something else going on. Can you email me access to the admin area for a look?
Im sorry if I wont be able to get to it until Monday - Im on holiday till then and my internet access isnt good at the moment

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 5/28/2008 12:37:19   
Thank you. I will e-mail you. In the meantime I will contact my Host again to pursue whether or not the problem is on their end. I say this because they host a 2nd web site for me and I installed Spooky Log In at that site yesterday and I'm having the same problem. Unable to Add Users, etc. - keep getting sent back to Log In page.

Thanks again.

Jerry

(in reply to Spooky)
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 5/28/2008 12:49:59   
Its not in a sub web or have you made any design changes?

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 5/28/2008 14:56:19   
No sub-web, but I did change the appearance of the login.asp file and the login_inc.asp file. I changed the wording on both, e.g., eliminated the Register Box on the login_inc file.

Used Front Page to edit.

Thank you.

Jerry

(in reply to Spooky)
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 5/28/2008 22:48:11   
At the top of a_login.asp (includes folder) there are about 8 lines where the sessions are reset to null
They can be removed (to help testing)

The lines are commented as being able to be removed

See if that helps the issue?

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 5/29/2008 10:30:27   
Hi Spooky. I removed the following lines but still have the same problem. Thanks again for all the help in trying to resolve this. Jerry

'# Clear sessions - mainly for testing, can be removed
Session(appName&"UserName") = ""
Session(appName&"Admin") = ""
Session(appName&"AccessLevel") = ""
Session(appName&"x_firstname") = ""
Session(appName&"x_lastname") = ""
'Session(appName&"ExpiredUsername") = ""
Session(appName&"tmpUsername") = ""
Session(appName&"LoginAttempt") = ""
Session(appName&"update") = ""

(in reply to Spooky)
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 5/29/2008 21:08:17   
It does really point to an issue with the server loosing the session values, however drop me an email so I can look monday.
What browser are you using? Does it change if you swap browsers?

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 6/6/2008 13:57:59   
Hello Spooky. I'm still working with my Hosting Co. to resolve this problem. If I must switch Hosts (again) can you refer me to Hosting Co.'s that support both Spooky Log-In and Front Page.

Note, I contacted Thomas Brunt at Outfront he doesn't support ASP. Thank You.

Jerry

(in reply to Spooky)
Spooky

 

Posts: 26599
Joined: 11/11/1998
From: Middle Earth
Status: offline

 
RE: Keep getting sent to Log In page - 6/6/2008 15:36:52   
Are you able to email me access for a look?

_____________________________

If you arent part of the solution, then there is good money to be made prolonging the problem

§þ:)


(in reply to MrJer)
MrJer

 

Posts: 12
Joined: 8/19/2005
Status: offline

 
RE: Keep getting sent to Log In page - 6/6/2008 18:47:18   
Yes, of course. I will e-mail you in a little while. Thanks again.

Jerry

(in reply to Spooky)
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