|
| |
|
|
Smith08
Posts: 3
Joined: 5/26/2008
Status: offline
 |
my laptop wont recognise my dvdrw burner - 5/26/2008 15:39:23
hi,
my laptop wont recognise my dvdrw burner....please help
< Message edited by BeTheBall -- 5/26/2008 17:30:50 >
|
|
|
|
Larry M.
Posts: 2706
Joined: 2/20/2003
From: Greenville, South Carolina, USA
Status: online
|
RE: my laptop wont recognise my dvdrw burner - 5/26/2008 16:12:50
You're not giving us much to go on here: Did the DVDRW drive ever work? If so, what changed? Power surge? Blue screen? Have you gone to the OEM website for trouble shooting help?
First thing to check is for a corrupted driver: Settings >>Control Panel >>Hardware >>Device Manager >>DVD Drive. If you see a yellow exclamation point there's your problem. Solution is find & install "clean" driver.
_____________________________
Larry M.
Indecision is the Key to Flexibility.
| |
|
|
|
matt_f
Posts: 35
Joined: 1/17/2008
From: Sterling Heights, MI
Status: offline
|
RE: my laptop wont recognise my dvdrw burner - 5/27/2008 10:40:10
im going to make a few assumptions here:
1. Laptop is running vista.
2. The drive in question is the original drive (not after market)
3. You've attempted to update the driver through device manager and driver is not recognized.
if these assumptions are all true, you can try this:
(**NOTE** If you are not comfortable doing registry edits, contact an IT professional)
quote:
Log on to Windows by using an account that has administrator rights and permissions. Then, follow these steps.
Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.
Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.
Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.
Step 4: Restart the computer
If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.
Go HERE for more info.
| |
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts
|
|
|
Printable Version 
