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jmsst44
Posts: 13
Joined: 1/20/2009
From: Beaver, PA
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Frontpage: Heading will no longer show? - 1/20/2009 13:32:16
This webpage used to work until my client "did something" but doesnt know what. What could they have done that cause every page heading to disapear? There are about 15 pages and the headings from all of them disappeared with one action.
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coreybryant
Posts: 2625
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From: Castle Rock CO USA
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RE: Frontpage: Heading will no longer show? - 1/20/2009 13:40:29
Are they relying on a FrontPage WebBot Component known as a FrontPage Page Include? If so, did they change the included page? The source code would have something like
<!--webbot bot="Include" U-Include="included_page.html" TAG="BODY" -->
Or are they using shared borders? In the <head>, it would have something like
<meta name="Microsoft Border" content="tlb, default">
If it was / is the shared border, did they remove the border from the page(s)? The FPSE could be corrupt as well.
So many other choices as well. A link or code might help us be more specific.
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jmsst44
Posts: 13
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From: Beaver, PA
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RE: Frontpage: Heading will no longer show? - 1/20/2009 13:53:56
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta http-equiv="Content-Language" content="en-us">
<title>Hopewell Township, Beaver Co. PA</title>
<meta name="GENERATOR" content="Microsoft FrontPage 6.0">
<meta name="ProgId" content="FrontPage.Editor.Document">
<meta name="Microsoft Theme" content="none, default">
<meta name="Microsoft Border" content="none, default">
</head>
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jmsst44
Posts: 13
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From: Beaver, PA
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RE: Frontpage: Heading will no longer show? - 1/20/2009 14:03:19
I just got this website turned over to me this morning so I have to work from what is there. However, from your post it seems that they are using shared borders. I pasted the code above. If you dont mind looking at I would greatly appreciate it! Thanks!
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coreybryant
Posts: 2625
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RE: Frontpage: Heading will no longer show? - 1/20/2009 14:19:09
If you are using shared borders, FPSE can be vital in maintaining them.
If the user was using shared borders, there should be a folder named _borders. In here is probably the top.htm - if this is the information that is missing, the shared borders should be applied via FrontPage and re-published.
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Corey R. Bryant
My Merchant Account Blog | Expression Web Blog
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jmsst44
Posts: 13
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From: Beaver, PA
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RE: Frontpage: Heading will no longer show? - 1/20/2009 14:41:41
The _borders folder is still there now we are trying to view what is in it. Thank you for all of your help! I hope this works!
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jmsst44
Posts: 13
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From: Beaver, PA
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RE: Frontpage: Heading will no longer show? - 1/20/2009 14:53:14
Okay I went into this folder and it has the top, bottom and left. But the "top" is empty, I am not sure why it is empty. Maybe they deleted its contents.
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coreybryant
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RE: Frontpage: Heading will no longer show? - 1/20/2009 15:17:40
Well the code you gave:
<meta name="Microsoft Border" content="none, default">
shows that no borders were applied / have been applied to that page.
It would help to know more - i.e. what they were doing
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Corey R. Bryant
My Merchant Account Blog | Expression Web Blog
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jmsst44
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RE: Frontpage: Heading will no longer show? - 1/20/2009 16:52:33
Thats part of the problem. I have no idea what their webmaster was doing. He controls the webpage but he outsources to us when he gets stuck or lost. We have found that an older version of the site has a folder that the newer version does not have. WHen we tried to insert that folder into the new one, it didnt work. So now we might have to create the borders from scratch.
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coreybryant
Posts: 2625
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RE: Frontpage: Heading will no longer show? - 1/20/2009 17:13:09
It is quite possible. (Older versions of) FrontPage would leave code in even though it did not mean anything.
It would help to know also if the header was just an image, had text, or a combination thereof.
Maybe he has a backup copy of the website somewhere? That could be useful. It sounds though it would be better to look into something better, like server side includes, etc. Depending on how large the site is - it might even be quicker.
If the code is somewhat the same - you could make a backup copy and then consider doing a Find - Replace in the HTML source code, adding what was deleted
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Corey R. Bryant
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treetopsranch
Posts: 1539
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RE: Frontpage: Heading will no longer show? - 1/20/2009 18:32:31
You know JMSST44 it is extremely difficult to diagnose a problem like yours with out a link to the site. Corey is a FrontPage expert but you haven't given him a link to your page so he is doing his best.
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Don from TreeTops Ranch, Oregon
"I've got a taste for quality and luxury"
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coreybryant
Posts: 2625
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From: Castle Rock CO USA
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RE: Frontpage: Heading will no longer show? - 1/21/2009 17:23:10
Thanks Don! I guess I am a glutton for punishment - I have to come back and post another possible solution that I thought of....
By any chance - did the client move the website to a new server? If so, is it *NIX? And is the new web server *NIX (and the heading was / is an image), did you check to see if the images that are being called matches what is in the HTML code? I mean - on *NIX, file names are case sensitive, so if the image is named headerimage.GIF, the code would need to be
<img src="images/headerimage.GIF" alt="Header Image">
If the code is:
<img src="images/headerimage.gif" alt="Header Image">
the file will not be found on the *NIX server since it is case sensitive. You will probably want to change the code - changing the file extension manually could cause some issues with the file.
On a Windows server, the file names are not case sensitive - so this sometimes will happen the user changes from one hosting provider to another.
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Corey R. Bryant
My Merchant Account Blog | Expression Web Blog
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jmsst44
Posts: 13
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From: Beaver, PA
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RE: Frontpage: Heading will no longer show? - 1/23/2009 16:15:59
quote:
ORIGINAL: treetopsranch
You know JMSST44 it is extremely difficult to diagnose a problem like yours with out a link to the site. Corey is a FrontPage expert but you haven't given him a link to your page so he is doing his best.
Im sorry but did I say something to deserve this kind of attitude? I thought this was a place where I could get help from other people. Maybe I should just go find a forum with more professionals rather than people that get offended when you dont have alot to work with! Thanks anyways, I guess.
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jmsst44
Posts: 13
Joined: 1/20/2009
From: Beaver, PA
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RE: Frontpage: Heading will no longer show? - 1/23/2009 16:19:18
quote:
ORIGINAL: coreybryant
Thanks Don! I guess I am a glutton for punishment
TO treetopsranch and coreybryant;
If you believe that I am trying to punish you in some way I am sorry! I just came here hoping to get some help and instead I get treated rudely. I ask that neither of you try to help me again. I prefer to work with professionals. THank you!
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coreybryant
Posts: 2625
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From: Castle Rock CO USA
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RE: Frontpage: Heading will no longer show? - 1/23/2009 16:43:33
I understand that you might not know what the client did, but the more information that is provided the better.
There are some MS newsgroups as well - but usually they won't even attempt to guess until some source code / URL is seen. The webmaster of the website needs to reconsider his capabilities if he is coming to you for help when he gets stuck or lost. He / She seems that he / she took on a bit too much work - no harm in admitting that.
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Corey R. Bryant
My Merchant Account Blog | Expression Web Blog
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coreybryant
Posts: 2625
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RE: Frontpage: Heading will no longer show? - 1/24/2009 11:51:50
Plus, all Don was trying to do probably is help me out. Most on here know that I have some severe cognitive functions and sometimes get easily confused. I have good days and I have bad days. I was afraid that when I was trying to help you - it was one of the bad days and I missed something important.
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Corey R. Bryant
My Merchant Account Blog | Expression Web Blog
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coreybryant
Posts: 2625
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From: Castle Rock CO USA
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RE: Frontpage: Heading will no longer show? - 1/24/2009 17:03:03
If that is the website, the image might be index.htm_cmp_hopewell-township-theme110_bnr.gif. So if the webmaster was relying on shared borders, http://www.hopewelltwp.com/_borders/top.htm might have been changed - the index.htm_cmp_hopewell-township-theme110_bnr.gif was deleted from the shared content.
However, the image did not come up when I entered the path, so the image might have been deleted as well.
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Corey R. Bryant
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ladylondon
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RE: Frontpage: Heading will no longer show? - 4/2/2009 15:13:38
I just created a login so I could thank you for this info! I personally "messed up" all of our pages, but didn't know what I had done. I was able to pull top.htm from backup and put it back into the _borders folder and that fixed my problem.
Just wanted to say Thanks!
quote:
ORIGINAL: coreybryant
If you are using shared borders, FPSE can be vital in maintaining them.
If the user was using shared borders, there should be a folder named _borders. In here is probably the top.htm - if this is the information that is missing, the shared borders should be applied via FrontPage and re-published.
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