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lsearle -> Expression Webs Forms stopped working on GoDaddy (1/20/2009 16:12:15)
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I host six Websites built in FrontPage and Expression Webs on GoDaddy.com. I have "contact" forms on all of the sites with the responses set to go to an email address.
Last night I was working on two forms for www.eiog.org and noticed that it took several hours before I received the email response from the tests forms I filled out. I tried the contact form on the same site and haven't received a response yet. I tried all of the forms on the other sites and so far it seems that only one site works.
I called GoDaddy and when they try to complete the form at eiog.org they got promoted for a password, even though I don't have that option set, and I don't get prompted for a password.
GoDaddy asked me to uninstall FP extensions, wait 30 minutes, install FP extentions, then upload my whole site again. I did, but there was no change.
The one site that still works is www.chatthills.org.
So I copied the contact form from www.chatthills.org and saved it to a new page on eiog.org site to see if it would work. It didn't. (Both sites were created in Expression Webs).
Then I took a form from the eiog.org site and copied it to a new page on the chatthills.org site and guess what? It worked.
GoDaddy opened a ticket and said it could take up to 72 hours for a fix. They also told me that if I want tickets on the other five Websites, I need to uninstall FP extentions, install FP extentions, and upload the site -- for each and very site.
All of my forms have worked in the past and I can't for the life of me figure out what happened. The only things I recall that I've done over the past week or so is that I've encrypted my email address on the sites, which has added some java script to some pages. But I stripped that off of a form page during a test and it didn't make any difference.
To recap...
1) Here is a form page that works: http://www.chatthills.org/contact.htm
2) Here is a form page that doesn't work:
http://www.eiog.org/ed-volunteer.htm
Here is the same form in 2) that works OK when moved to the sever and Website in 1):
http://www.chatthills.org/contact2.htm
Does anyone have an idea what might be going on?
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