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DebSpecs -> Email Marketing (3/16/2009 16:40:00)
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We have programmers who run the complicated parts of our site, as it has a Cold Fusion shopping cart.
They also have an email marketing plug in feature. Since we signed with them, the list has grown at a steady rate.
All of the sudden, 30% of the names were missing. The excuse was WEIRD! They moved to a new server, and accidentally added tons of names with faulty verification settings. So they did it again, and it was a success. Success?????? They removed over 8,000 names. Like I said, these names were added gradually and steadily to our list.
Other than this problem, they are very sweet, and competent. But since email marketing has always been a succesful low cost way to reach repeat customers, the bosses want to move our website completely.
Has this ever happened to anyone before?
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