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DebSpecs
Posts: 136
Joined: 1/4/2007
From: NY
Status: offline
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Email Marketing - 3/16/2009 16:40:00
We have programmers who run the complicated parts of our site, as it has a Cold Fusion shopping cart.
They also have an email marketing plug in feature. Since we signed with them, the list has grown at a steady rate.
All of the sudden, 30% of the names were missing. The excuse was WEIRD! They moved to a new server, and accidentally added tons of names with faulty verification settings. So they did it again, and it was a success. Success?????? They removed over 8,000 names. Like I said, these names were added gradually and steadily to our list.
Other than this problem, they are very sweet, and competent. But since email marketing has always been a succesful low cost way to reach repeat customers, the bosses want to move our website completely.
Has this ever happened to anyone before?
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DebSpecs
Posts: 136
Joined: 1/4/2007
From: NY
Status: offline
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RE: Email Marketing - 3/16/2009 17:29:52
What a great idea. I have a copy of all the emails sent before 1/3 were lost. But I will ask for a back up, too. I'm curious to see what they'll say.
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Hsekhar
Posts: 4
Joined: 2/21/2009
Status: offline
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RE: Email Marketing - 4/1/2009 5:49:53
That kind of situation sucks. I have never had any problems of that kind. Like someone said before, You should ask them for the last backup of your site before they screwed your list.
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