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abba2do
Posts: 2
Joined: 6/10/2009
Status: offline
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Forms issue - 6/10/2009 9:30:13
I have 3 forms on our site. Sometimes someone will report that they cannot subit the form, as it is asking them for a username and password. I can replicate the problem and find that works when says when internet address box shows http://www.bristolmanagement.com/eMailUs.htm, but when not working on some it shows http://bristolmanagement.com/eMailUs.htm. No www. before it. Should I redirect the DNS setting to autoforward to the www.address, or is there a script to put in place for the forms to work?
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Thomas Brunt
Posts: 6214
Joined: 6/6/1998
From: St. Matthews SC USA
Status: offline
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RE: Forms issue - 6/16/2009 10:01:13
I think you will probably be OK if you just delete and recreate the forms. Your host should be able to fix them if not.
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Thomas Brunt
South Carolina Web Design
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abba2do
Posts: 2
Joined: 6/10/2009
Status: offline
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RE: Forms issue - 6/17/2009 9:20:32
Been there, done that on redoing the forms. GoDaddy is my host, what should I tell them to fix?
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Thomas Brunt
Posts: 6214
Joined: 6/6/1998
From: St. Matthews SC USA
Status: offline
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RE: Forms issue - 6/17/2009 10:29:46
My understanding is that Godaddy won't help with FP related issues. I get a lot of business from them that way. I guarantee to fix any broken FP forms hosted on my servers. You can see more info on that at the url below if you're interested.
http://outfront.net/hosting/outfront_hosting.htm
_____________________________
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Thomas Brunt
South Carolina Web Design
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