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Microsoft MVP

 

SSL/IIS5 problem

 
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All Forums >> Web Development >> Server Issues >> SSL/IIS5 problem
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lois wakeman

 

Posts: 23
From: lyme regis, dorset, UK
Status: offline

 
SSL/IIS5 problem - 1/2/2002 10:57:19   
Hi there,

This is not directly FP-related, but I've always found people here really helpful :-)

I have obtained and installed, apparently successfully, a security certificate from Thawte on a dedicated Win 2000 server running IIS5 and in the MMC, set the tick box to require SSL for the login page I wish to secure, e.g,

https://xxx.xxx.xxx.xxx/archive/index.asp

When I try to access the page, I get "cannot find server or DNS error" (or, in Netscape, "connection refused"). http connections to other pages in the site are fine (and to this one if I remove the requirement for SSL). The same error happens if I use the local browser on the server itself.

I tried creating a local hosts file on the remote pc to fudge the domain name in case this was the problem, but it isn't.

And the answer is not the one in the MSDN knowledge base (Q265847), since I do not have certificate services installed. There are very many newsgroup postings asking about this error, and I haven't yet found one that gives the answer, worryingly.

The tcp/ip settings are "all unassigned" (just the one site on the server) and the ssl port is the default 443. I did a netstat and it appears to be listening on the port.

Any pointers to what I could try will be gratefully received - the client is getting pretty impatient about this and doesn't have the techical knowledge to understand why I don't just get on with it!



erinatkins

 

Posts: 3072
From: Mechanicsville VA USA
Status: offline

 
RE: SSL/IIS5 problem - 1/2/2002 11:41:22   
When I have received those errors it was because either the DNS was not up to date ( Did you check to see if the domain had the correct DNS?) or the security for the site was not correct. What is listed under security?

Thanks
Erin

 

(in reply to lois wakeman)
caywind

 

Posts: 1479
From: USA
Status: offline

 
RE: SSL/IIS5 problem - 1/2/2002 11:45:59   
Lois,
quote:
I get "cannot find server or DNS error" (or, in Netscape, "connection refused").
. Is DNS working? Someone will need to make an entry in the DNS lookup for the secure server for that port...I'm not at the 200 server box but I will be soon if this doesn't get you going.

All this to change a number into a name...

(in reply to lois wakeman)
lois wakeman

 

Posts: 23
From: lyme regis, dorset, UK
Status: offline

 
RE: SSL/IIS5 problem - 1/2/2002 12:07:55   
Hi Erin and Caywind,

Thanks for replying so promptly.

I'm using an IP address instead of a domain name while the server is being developed (the live site is elsewhere while this is being developed), so no, DNS isn't the problem as far as I can tell. http works fine, just not https. I can't see any difference (apart from port #) in settings for ports 80 and 443.

As for security, I installed the certificate and none of the buttons is greyed out in the SSL section of the MMC security tab for the default web site - I can view the cert. details for example. Erin - What else do you need to know please? I'm not sure what detail would be helpful to you.


(in reply to lois wakeman)
erinatkins

 

Posts: 3072
From: Mechanicsville VA USA
Status: offline

 
RE: SSL/IIS5 problem - 1/7/2002 10:34:23   
Under your properties on IIS under directory security what do you marked? (authentication methods & IP address)

Thanks
Erin

 

(in reply to lois wakeman)
lois wakeman

 

Posts: 23
From: lyme regis, dorset, UK
Status: offline

 
RE: SSL/IIS5 problem - 1/9/2002 4:43:08   
Hi Erin,

I had the bright idea of looking in the server event log, and the problem is a broken private key. I've had to get another cert, and it's just working fine now!

Not sure how it got broken, but anyway, we have SSL now which is the most important thing.

Thanks for your concern, anyway



(in reply to lois wakeman)
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