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Tressa
Posts: 304
From: Iowa USA
Status: offline
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form: confirmation has junk - 2/28/2002 22:24:37
URL: www.bobhumpalauction.com
On the first page on the left I have join mailing list (which is configured to me right now). When the confirmation page comes up there is junk in the bottom left corner that says something like: user address required...user unknown - anyone know what I have to do to remove it??
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: form: confirmation has junk - 2/28/2002 22:34:41
I filled in my big name and submit and got error msg
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@catalog.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
William Lee
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/1/2002 9:01:39
William Lee-
Thanks for trying to help. Your email came through fine when the info was returned to me. I will have to look at how I have the properties set for that text box form - but I have no validation set???
Your idea was a good thought, to remove the error from the code, but on my code, it does not exist, it must be generated on the server end.
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/1/2002 11:46:22
I am really stumped. I am clicking everything. Might try to start over in hopes of pinpointing the problem. Please step in if you think you can help!
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: form: confirmation has junk - 3/1/2002 12:39:27
<form method="POST" name="Humpal Mailing List" action="_vti_bin/shtml.exe/mail-list-join.htm" onSubmit="" language="JavaScript" webbot-action="--WEBBOT-SELF--">
I am guessing you might have erased a validation formhandler uncleanly , have never seen the words in bold for a form w/o validation. These are the oddities I detected, other than this yr pages look ok. Stumped too.
Edited by - William Lee on 03/01/2002 12:42:03
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/1/2002 14:49:19
I have tried to start over with a new page, and getting the same results. I have contacted my host. What to do next I have no idea - was hoping to tie this up this week!
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: form: confirmation has junk - 3/1/2002 14:59:30
What about try remove the "REMOTE_USER" from S-Builtin-Fields="REMOTE_USER" manually in your webbot code?
Am running out of ideas,
William Lee
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/1/2002 23:17:26
WOW! William Lee - you are a real trooper, but no luck. If anyone is just checking in - this problem is not solved yet!!!
this is what is in my code:
<!--webbot bot="SaveResults" U-File="_private/form_results.txt" S-Format="TEXT/PRE" S-Label-Fields="TRUE" B-Reverse-Chronology="FALSE" S-Email-Format="TEXT/PRE" S-Email-Address="r2matt@acegroup.cc" B-Email-Label-Fields="TRUE" B-Email-Subject-From-Field="FALSE" S-Email-Subject="Humpal Auction Mailing List" S-Builtin-Fields --><p align="center">
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: form: confirmation has junk - 3/2/2002 2:46:10
We know it has to do with code executed on the server and writing to your page. This can only occur when the FP Server Ext executes the webbot code of FP component.
By the way, did you receive any submission by me to be included in the mailing list? If not, we know the webbot is broken.
For killing time, could you add another text box and see if user press submit button whether the confirmation page will display the 3rd junk?
William Lee
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: form: confirmation has junk - 3/2/2002 2:55:49
Your same page is working on my server, go view:
http://biblewitness.com/tressa/mail-list-join.htm
I think it has to do with your FP Server Ext.
Suggest to Re-install it on your server
William Lee
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/2/2002 9:25:21
William -
First of all, what are you doing in the middle of the night working with this problem? You must be a moderator - either way I owe you big time. I was hoping someone would try to duplicate what I was doing. It's 8:20 am Iowa time.
I received the emails from the form off my site. Then I noticed one originating from your site, so I am receiving it. I have contacted my server about re-installing extensions, but they haven't been close to 24 hour service. I have a little pressure taken off me to get the site ready - the owner wants to take more pictures to put on the site - that will buy me time. I emailed my host yesterday to reinstall extensions - we will see. For the heck of it, I will try your last suggestion of adding another box.
THANKS! - I will check back over the next few days.............
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/2/2002 9:29:28
William-
I just had to sneak a peak at biblewitness.com - what a beautiful site - so well done!
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/3/2002 14:46:44
This is the reply from my host:
"Your type of hosting does not have the cgi-bin enabled to it… which is needed to send the mail to the correct place in the form…
You will need the cgi-bin added to the hosting plan before this can work correctly"
I don't understand this - because I have another site with a form on which I have no problems like this - I wonder if it has to do with FP extensions for FP 2002. The other site was made with FP 2000, but I now maintain it with FP 2002. I will have to take issue with my host. Thanks for all of your help, William.
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William Lee
Posts: 1179
Joined: 1/25/2002
From: Singapore
Status: offline
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RE: form: confirmation has junk - 3/4/2002 2:12:34
quote:
This is the reply from my host:
"Your type of hosting does not have the cgi-bin enabled to it… which is needed to send the mail to the correct place in the form…
You will need the cgi-bin added to the hosting plan before this can work correctly"
I wonder does your host know what he is saying, you did receive emails didn't you?
The problem is not about email but the junk written to your pages. Yes bring it up with your host.
Good Luck.
William Lee
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Tressa
Posts: 304
From: Iowa USA
Status: offline
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RE: form: confirmation has junk - 3/4/2002 22:57:37
This is what my host responded:
"The extensions are there ... but the form is not working for another
reason...the free hosting account is on a unix server which requires the
cgi-bin to be active in order for the form to work... but this feature
is not enabled in your hosting package."
Well, tech support is wrong - I have forms that work just fine with them (catalog.com)
I did a lot of testing today. I have other websites with this host. One of the sites has a form that works fine - I don't have anything special installed with them. So I:
1) Took the code William pasted from me into his page
2)I put it that code on my website that did function with forms - it worked.
3)I then pasted this same code into my problem website - it worked. My original form on this problem website still sends me back error messages.
4) I printed all of the source codes from these different experiments to pinpoint where exactly I went wrong, because I thought it had something to do with shared borders, since my problem site's only variable was this condition.
5) It was a very daunting task - for the sake of time - I deleted my problem pages and saved the new forms that are working.
6)CONCLUSION: Bad coding - touched it one too many times.
I have a functioning site, and I am not going to touch it anymore. -The End.
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