|
| |
|
|
Joe Hussar
Posts: 244
From: Chuluota, FL 32766, USA
Status: offline
 |
web site access - 3/13/2002 11:42:50
Hi.......... I'm not sure if this is a "Front Page" question or not..........but I'm really stuck so I'll ask!!
My web site (cake decorating) http://www.candylandcrafts.com/ is all done with FP2000 & has been working just fine. A customer has been trying to access the site, for a couple of days, and reports this:
"I cannot even read the screen all the colors and words are jumbled together to make a weird mess. There are color streaks going across the screen"
I know the web site is working OK because many other people are accessing it all day.
Is it possible that it's something to do with her browser, or something on her computer that interferes with Front PAge/HTML etc??? Any ideas??
Thank you!
Joe Hussar
CandyWebster@aol.com
|
|
|
|
LB
Posts: 5551
From: Montana USA
Status: offline
|
RE: web site access - 3/13/2002 13:14:31
Hi, Joe -
I checked it in IE5.5, NN4.75, and NN6.2 with no problems. To try to narrow down any possible problem, as her if she is using Windows or a Mac, which version (Win95, WinXP, whatever) and what type of browser. In her browser under "Help", have her go to "About" to find what version it is.
Linda
| |
|
|
|
EWD
Posts: 1052
From: BeauFlow, NY
Status: offline
|
RE: web site access - 3/13/2002 14:34:03
The other question I would ask is what other websites she goes to and how do they look?
| |
|
|
|
Joe Hussar
Posts: 244
From: Chuluota, FL 32766, USA
Status: offline
|
RE: web site access - 3/13/2002 15:01:26
Thanks very much..........I'll do as you suggest!
Joe Hussar
| |
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts
|
|
|
Printable Version 
