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Runtime Error-XP & Photoshop-?

 
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All Forums >> Web Design >> Web Graphics >> Runtime Error-XP & Photoshop-?
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Bpete

 

Posts: 113
Joined: 12/3/2001
From: Fort Lauderdale Florida USA
Status: offline

 
Runtime Error-XP & Photoshop-? - 4/14/2002 9:37:50   
New computer, new OS and new problems. All of a sudden I'm getting an error message in Photoshop 6.0 often enough to keep you edgy while working. The basic is as follows: Microsoft Visual c++ Runtime Library Runtime Error! Program: C:\Program Photoshop.exe
R6025 - pure virtual function call. After that and trying to close I often then get: Disk Error 36
Tried researching on Microsoft with a dial up connection. Narrowly avoiding a nervous breakdown from Bill's site, I tried Adobe and got a few clues but no real answers.

I'm working with large files (250mb)and don't know if that's a contributor to the problem. But I've never run into this sort of problem in PS before. I've never had Windows XP before either (Home edition) Anyone have this one figured out?
Thanks,
Bpete
godshall2

 

Posts: 370
From: Telford PA USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/14/2002 18:00:32   
Hello,
This may help. Anytime Photoshop starts doing things like this I just delete the Preferences file and all is well..
http://www.adobe.com/support/techdocs/1defe.htm

Troy | www.aplustemplates.com


 

(in reply to Bpete)
PBailey

 

Posts: 907
From: San Antonio, Texas USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/14/2002 20:56:13   
Bpete,
XP has runtime error problems. Did you look at Adobe for drivers, patches or something for XP? Ditto at the MS site.

Adobe and MS always seem to have a running battle on exchanging fixes for code but there might be something there.

 Paula
So much to learn......

(in reply to Bpete)
garyb

 

Posts: 208
From: North Clarendon Vermont USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/15/2002 8:13:52   
Make sure you get all the updates from microsoft and photoshop. There are a variety of problems that are fixed with patches from MS.

Gary
Ready Page Graphic Design
www.ready-page.com

(in reply to Bpete)
Bpete

 

Posts: 113
Joined: 12/3/2001
From: Fort Lauderdale Florida USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/15/2002 9:48:04   
Thanks appreciate the thoughts. And yes I have checked MS for WinXP Home. However as straightforward and easy as MS site is I couldn't have missed anything? I'll look again, it was late.

Troy ... I went to the tech. Adobe doc, and studied hard, but their suggested path did not match the XP operating system. Since I couldn't follow it exactly I didn't do it. I found a file (Preferences) they said delete but not in the path they specified. Instead there was a Preference file under Image Ready, but not Photoshop.

I Did change one thing late last night that seemed to help, but you can't tell for sure because this is not a predictable, repeatable error for me yet. Under the Scratch Disk settings there were two choices, the first and most obvious was c:\, the other was StartUP. I have been set to C:\ so I changed it to StartUP. I have no idea where StartUP is or what it means.

I pulled in a couple of the big picture files and did stuff to them to see if the problem would occur. So far everything is calm, but I didn't work very long at it (1:30AM)so today will tell. However it couldn't be that simple right? Will report ...
Thanks,
Pete

(in reply to Bpete)
Bpete

 

Posts: 113
Joined: 12/3/2001
From: Fort Lauderdale Florida USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/18/2002 9:54:26   
Good news about the error messages ... they've stopped (so far, knock on wood). I've spared the new machine from a web connection so it became impossible to deal with Microsoft via the old laptop trying to get any XP information much less get an update download. What's with all that anyway? (you have to try and do something on their site to believe the hassle).
The good new is that after switching the scratch disk to "StartUp" things got much better. After installing the PS update to 6.01 things have gotten stable and no crashes for two days now. Even though it did not claim to fix any such problems, it seems to have done the trick. Gary did say ALL updates didn't he. One of my PSD files is 644MB and it's still grinding it without crashing.
Cheers,
Bpete

(in reply to Bpete)
garyb

 

Posts: 208
From: North Clarendon Vermont USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/18/2002 12:18:48   
In XP, there is an icon in the tray that allows you to get the latest updates and it seems there are always updates! These are not things you can download. You must use the update software that goes out and checks to see if there are ones available and then installs them. For some reason, it doesn't seem to do it for a while after you install even though there are some. Did you activate the product?

Gary
Ready Page Graphic Design
www.ready-page.com

(in reply to Bpete)
Bpete

 

Posts: 113
Joined: 12/3/2001
From: Fort Lauderdale Florida USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/19/2002 23:39:50   
Hmmm, that presents a problem since I don't have this machine plugged into the Internet. No virus installed no extra anything on it but work programs like PhotoShop. I'm trying to keep it pure as possible for as long as possible. I wonder if I could take it to a nunnery, never could get the daughter to go.
So Mr. Gates just assumes that we all want all the machines hooked up, or else no updates? I was trying to hunt for any patches and repairs (they like to call them updates, good marketing) with my laptop but I guess that's not going to work.

For now all is running just peachy so I'm gonna just keep on rolling till I get past this picture project then consider plugging her up.
Thanks,
Bpete

(in reply to Bpete)
tarheel

 

Posts: 422
From: Fresno CA USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/22/2002 2:10:44   
quote:

One of my PSD files is 644MB and it's still grinding it without crashing.



644mb??? Jesus! I just have to ask; what, pray tell, are you processing? Yeah, I'd have to say that's your MAIN problem. 644 megs? wow.

I tried an enormous file like that once and PS said "Yeah, right buddy..." and spit it out. (crashed my system)

Well, if you insist, then start it's cogitation and then don't touch it until it's done. Disconnect any screen savers, background virus programs, etc. Let it dedicate itself to the Photoshop process and don't touch it! Sheesh....

Seriously, what are you processing?

Phil

"I don't want parole; I'm too busy working on my web site."
Charles Manson, 3/27/97

http://1awebhosting.com
1A Web Hosting for Frontpage.


Edited by - tarheel on 04/22/2002 02:12:52

(in reply to Bpete)
Bpete

 

Posts: 113
Joined: 12/3/2001
From: Fort Lauderdale Florida USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/22/2002 9:45:32   
Yeah it does seem excessive don't it? And I'm on my 5th 12hr day trying to get this project done. Only go outside once a day near sunset for a look around and to make sure that it's all still there, etc...

I'm working on an exhibit for a small museum in Virginia that wants some of my old pictures of Chesapeake Bay (Va.) Skipjacks under sail. They are/were the last working fleet under sail in the US. By law they can only dredge oysters in the winter months and only under sail. There used to be over 3000 of them, now there are 9. I happened to go to a Skipjack race years and years ago when I was but a boy, with a twin lens reflex and recently found the negatives again.

Mr. 644mb is one of a few color shots with all it's adjustment and repair layers destined to become a 24 x 36 " Giclee print (if all goes well). The images were drum scanned at 200mb each. The B&W's once I convert them back to B&W thankfully get much smaller and are good to work with on the new system. So that's the story, (did you stay awake?) all except that the exhibit is mid May and there are 20 images to deliver. Oh yeah and then there's the web site to get up ... Hmm, isn't there a saying about biting and chewing? :) back to the grind)
Cheers,
Bpete



Edited by - Bpete on 04/22/2002 09:48:17

(in reply to Bpete)
tarheel

 

Posts: 422
From: Fresno CA USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/23/2002 1:57:05   
quote:

Mr. 644mb is one of a few color shots with all it's adjustment and repair layers destined to become a 24 x 36 " Giclee print (if all goes well). The images were drum scanned at 200mb each.



You might try doing a "Merge Visible" or "Flatten Image" to combine all those adjustment layers and reduce your file size. Save your PSD file for the future, and for the purposes of doing your "cogitation" you re-name the file something slightly different (yourname_a) and then run your processes. 20 shots like that? You'll go looney if you don't flatten those layers. How many layers?

I wish I could find my old twin-lense reflex camera. Seems like they were everywhere, took GREAT pictures, and now you can't find them anywhere.

Phil

"I don't want parole; I'm too busy working on my web site."
Charles Manson, 3/27/97

http://1awebhosting.com
1A Web Hosting for Frontpage.


Edited by - tarheel on 04/23/2002 02:02:25

(in reply to Bpete)
Bpete

 

Posts: 113
Joined: 12/3/2001
From: Fort Lauderdale Florida USA
Status: offline

 
RE: Runtime Error-XP & Photoshop-? - 4/23/2002 8:43:13   

>>>You might try doing a "Merge Visible" or "Flatten Image" to combine all those adjustment layers and reduce your file size<<<

Hi Phil,
Your post jogged my failing memory about a new thing in PhotoShop 6 for layers and prompted me to go dig through the book. I knew I remembered reading something about handling lots of layers ... and TA-DA, there it is ... "Layer Sets." Since I've been reluctant to loose anything by flattening until I see some test prints this looks like the next best thing.

I looks like you can make a "set" and put layers under it and collapse and open it as needed. Also other benefits in grouping the layers together etc. I just tried it on one image and I'm thinking it's gonna help a lot. Thanks for the push! Sometimes you get so busy chopping trees all day you don't think you have time to sharpen the ax.

I'm using mostly adjustment layers whenever possible and that's saving a lot in file size (also a new thing for me) so there tends to be lots of them. The good news is I've got about ten shots on the "mostly done" list at this point. However this is getting old very quickly, at least I could tell myself that I was making money on the commercial jobs. I'm not sure about art for art's sake and the starving artist bit ...
:)
Bpete

(in reply to Bpete)
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