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quasoft
Posts: 59
Joined: 5/1/2002
From: Bogota Colombia
Status: offline
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Is it normal a Server DOWN for 2 days? - 5/12/2002 21:23:12
This is not the first time it happens, but my webpage has been out of the Internet for over two days now, due to a hacker's attack. My questions are, A) is it "normal" to take 2 or 3 days to fix a problem like that? B) Are all servers vulnerable to hacker's attacks? C) Could anyone recommend me a good and reliable hosting ONLINE 7 days and 24 hours? -mine is off at least once every two months. Thank you for your assistance.
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quasoft
Posts: 59
Joined: 5/1/2002
From: Bogota Colombia
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/12/2002 21:30:00
One more thing just in case you need this info. My URL is: www.veafotoaqui.com
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hzarabet
Posts: 1540
From: New Milford CT USA
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/12/2002 23:01:15
I HIGHLY recommend datapipe.com. I was with the worst company in the biz...a nightmare...switched to datapipe.com last June and have slept well since.
Not the cheapest, but worth it.
http://www.SigningsHotline.com lists EVERY upcoming athlete autograph appearance in the US and Canada
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Doug G
Posts: 1189
Joined: 12/29/2001
From: SoCal
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/13/2002 1:03:44
No, it's not normal for a server to be off the air for 2 days, at least not at a commercial grade ISP.
I'm very happy with www.crystaltech.com
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Doug G
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quasoft
Posts: 59
Joined: 5/1/2002
From: Bogota Colombia
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/13/2002 2:39:43
Doug, many thanks for your reply. You say you've got a webpage and you're hosted in Crystaltech since last june. My questions is, how many times since june has your server gone down, and of course, are you more or less continuosly checking your web?
Thank you Doug.
José
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quasoft
Posts: 59
Joined: 5/1/2002
From: Bogota Colombia
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/13/2002 2:49:13
Hi hzarabet, thanks for your helpful reply. I'm already studying their site. One elementary question: I guess they provide the statistics and hope they're good -are they?-, but something else that worries me is whether the mail accounts remain the same, with the same names and so forth. The reason I ask this is because my host keeps telling me that if I change the hosting everything will become a mess for me.
Thank you very much.
José
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/13/2002 5:28:04
Nothing will become a mess for you - sounds to me as if things are a bit of a mess as it is.
This is what you do.
1. Stop discussing it with your current host and back up your web, if you have not already done so.
2. Decide where you are going and set up an account
3. Upload/publish/move all your stuff to the new server before cancelling your old service
4. You email addresses - assuming the new host provides them, and you will have chosen one who does - will be the same, they will be anything you like. Most hosts will provide you with a control panel for setting these up - set them up now even though your mail is going through you old host
5. When everything is set up on the new server change the DNS information (ie nameservers) for your domain to point to your new server. There will be info on doing this at your new hosts website - if not ask them, not your old host.
Once the DNS changes have resolved - usually 24-48 hours - your site will be being served from the new server.
6. Contact your old host at this point, say thank you very much and goodbye and cancel your account.
Its all a bit of a hassle but not a big deal really.
Katherine
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www.inkkdesign.com
Women and cats will do as they please. Men and dogs should relax and get used to the idea.
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Gil
Posts: 7533
From: North Carolina, USA
Status: offline
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RE: Is it normal a Server DOWN for 2 days? - 5/13/2002 6:04:08
quote:
This is not the first time it happens, but my webpage has been out of the Internet for over two days now, due to a hacker's attack. My questions are, A) is it "normal" to take 2 or 3 days to fix a problem like that?
Nope - Most problems an hour or less, major problems less than 8 hours
quote:
B) Are all servers vulnerable to hacker's attacks?
Yep - but most are pretty secure.
quote:
C) Could anyone recommend me a good and reliable hosting ONLINE 7 days and 24 hours? -mine is off at least once every two months. Thank you for your assistance.
Gil Harvey
The Host Factory
Resellers are our Specialty
Find a Web Professional
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