FP2000 doesn't work on W2K (Full Version)

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eanwd -> FP2000 doesn't work on W2K (5/17/2002 16:21:10)

I just upgraded my computer to W2K with Internet Services ( I assume it's IIS).
Well, my FP2000 that worked before without problems, now doesn't work at all.
When I open the application, the error window pops up with:
quote:
"FRONTPG.exe has generated errors wnd will be closed by Windows.
You will need to restart the program.
An error log is being created."

Well, I can't restart the program because this message appears again.

I uninstalled and reinstalled all Office2000, FP2000 seperately. Nothing helps.

Any ideas what can cause this problem?
Did anybody else had a situation like this before?

eanwd




PBailey -> RE: FP2000 doesn't work on W2K (5/17/2002 20:07:24)

eanwd,
Did you look at the error log? You can also go into event viewer and see what the error is. Let us know what you find both places and maybe we can help.

If you had not tried it I would have just recommended that you re-install but let's see what the errors are at this point.

 Paula
So much to learn......



eanwd -> RE: FP2000 doesn't work on W2K (5/17/2002 21:05:17)

Paula,
I reinstalled all Office twice, FP once - nothing seems to work.
I also can't find the log files to check what's going on.
Do you have any idea where can they be located in W2K? They are not in Office directory, which is default.
I can't access fp help , maybe there is the information where to look for them.






caywind -> RE: FP2000 doesn't work on W2K (5/18/2002 2:03:33)

w2k pro? I think they are in: c:\windows \System32\Config note: that your system may call the windows folder something else (winnt?)

This article is about moving the event log files, and it tells where they are located. If you are not familiar with the registry then just look, don't change anything. http://support.microsoft.com/default.aspx?scid=kb;EN-US;q315417

Also I think w2k has the application "event viewer" can't check that though

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PBailey -> RE: FP2000 doesn't work on W2K (5/18/2002 7:57:44)

eanwd,
I'm sorry for being to so late to get back here.

I'm not sure where the FP error log would be dropped. You might do a search, start/search and see if something shows up.

Check the event log. you will find it at start/settings/control panel/administrative tools/event viewer. Scroll down and look for warnings or errors on the dates you were getting the error message. Click on them and see what they say happened. Some of the messages won't mean anything to you but some will.

 Paula
So much to learn......



Skinnart -> RE: FP2000 doesn't work on W2K (5/18/2002 18:25:55)

Do you get the same type of messages when you attempt to open word, excell, or any other office apps? Now you also mentioned that you installed Office2000 and FP2000 what version of Offices2k do you have(Pro, Premium, ect.), in addition does either Office2k or FP2k say SR-1 on either CD?

Paul Swaney
Skinnart@hotmail.com




Doug G -> RE: FP2000 doesn't work on W2K (5/19/2002 0:41:01)

Did you install the W2000 Pro IIS5? I don't think it's installed by default, you need to go to Add-Remove programs then Add/Remove Windows Components

Also, make sure you are an administrator user when you install the software.

======
Doug G
======

Edited by - Doug G on 05/19/2002 00:42:26



PBailey -> RE: FP2000 doesn't work on W2K (5/19/2002 2:35:04)

Hi Doug,


quote:
Did you install the W2000 Pro IIS5? I


This caught my interest. Could you explain why a little further? I don't understand why that would specifically generate the error.

Thanks,

 Paula
So much to learn......

Edited by - PBailey on 05/19/2002 02:36:38



caywind -> RE: FP2000 doesn't work on W2K (5/19/2002 3:58:34)

Let's bounce this off MS at the newsgroups and see what they say. I have a feeling that something didn't get uninstalled all of the way and is blocking the re-installation of FrontPage....

did you upgrade from win98 with PWS?

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PBailey -> RE: FP2000 doesn't work on W2K (5/19/2002 6:17:29)

Caywind,
That's a good idea. I had this same problem but the reinstall solved it.

Good thought about the flawed uninstall....

eanwd,
Did you do the unstalls and unistall through add remove programs?

 Paula
So much to learn......



caywind -> RE: FP2000 doesn't work on W2K (5/19/2002 13:43:03)

check this article from MS...

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q307234

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PBailey -> RE: FP2000 doesn't work on W2K (5/19/2002 15:18:40)

eanwd,
The article Caywind noted also has a great link on how to use Event Viewer. Event viewer can be a very powerful tool in diagnosing problems.

 Paula
So much to learn......



Doug G -> RE: FP2000 doesn't work on W2K (5/19/2002 15:43:18)

quote:

Hi Doug,


quote:
Did you install the W2000 Pro IIS5? I


This caught my interest. Could you explain why a little further? I don't understand why that would specifically generate the error.

Thanks,

 Paula
So much to learn......

Edited by - PBailey on 05/19/2002 02:36:38

I don't know that this question has any bearing on the error message or not. The original post assumed IIS was installed, and I don't think that's the case unless you specifically select to install it during the upgrade, or install it later.

I know I once had very wierd problems using my local IIS when I installed it as a non-administrator user.


======
Doug G
======



PBailey -> RE: FP2000 doesn't work on W2K (5/19/2002 17:53:12)

Thanks Doug,
Now I understand...you are right, it does have to be installed separately. Good point.

 Paula
So much to learn......



eanwd -> RE: FP2000 doesn't work on W2K (5/19/2002 23:07:08)

Thank you for all your posts.
Well, I followed the your advice and looked up logs in the event viewer. Honestly I can't recognize anything related to FrontPage in there.
I uninstalled FP with the Remove Office option on the original MS Office Premium CD.
My Office is Premium updated to SR-1. FrontPage must be Premium then.
When I open other Office applications, there are no problems. No errors or glitches.
My Windows is 2000 Pro. IIS5.5 was installed from Add/Remove Programs/Windows Components. And it's working fine.

Re:
quote:
check this article from MS...

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q307234

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I followed the steps in this article and created a new user in administrators group. But when I opened FP within this user, the error was still there.

I will try to uninstall FP from Add/Remove Programs though (thanks for the hint). But should I be in the user it was installed or the new one I just created?

Again thanks for all your help.

eanwd







caywind -> RE: FP2000 doesn't work on W2K (5/19/2002 23:41:05)

man, this is a sticky one!

You should be logged on as an administrator to do all installations and upgrades. Somewhere along, I remember that an installation was bombing and not reporting the failure to me because I was logged on as a user. It may have even been Frontpage! I run Office 97 at home (don't laugh) but isn't office2000 on SR-2? and didn't sr-1 have major issues. You may not believe this one, but another member had problems with Fp that were resolved by upgrading his browser. I guess you can tell that I'm clutching at straws here but you might give it a try. One last thing, the Office Apps have a fix and repair thingy, it's in the Help menu. It's supposed to find and fix broken files and apps...

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eanwd -> RE: FP2000 doesn't work on W2K (5/19/2002 23:53:07)

OK,
I'll try to do all uninstalls and installs in admin user and update my IE6.0.
Wish me good luck, I will need plenty of that.


eanwd




Skinnart -> RE: FP2000 doesn't work on W2K (5/20/2002 0:21:37)

Eanwd you mentioned you have office2k premium but also that you had FP. Here is the most important question... Is your frontpage part of Office or a seperate stand alone FP2000 CD? I just may have the answer for you. If you are installing Office2k pre and then a stand alone version of FP you are confusing the GUID keys in the registry. Look at this article here http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q224432 I know it mentions the Beta version and I am sure you do not have that BUT this should fix your issue if the above is true. In addition if you follow the above article I would recomend the following as well. Delete the following keys in addition to the one listed in the article
1. HKey_Local_Machine\Software\Microsoft\Frontpage
2. HKey_Local_Machine\Software\Microsoft\office\9.0 (and 10.0 if it exsists)
Keep in mind though IF you have Office2k premium and a seperate stand alone version of FP2k just reinstall Office2k premium as it includes frontpage. That will resolve you issue I guarantee it ;)

Paul Swaney
Skinnart@hotmail.com




caywind -> RE: FP2000 doesn't work on W2K (5/20/2002 2:11:14)

Paul, welcome to the group, and thanks!

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eanwd -> RE: FP2000 doesn't work on W2K (5/20/2002 13:05:31)

My FP is a part of Office 2000.
But originally (before upgrade to Win2K) I had installed FP98 (with personal server) and upgraded to FP2000. So it was seperate from Office 2000.
Well, before I upgraded WinME to Win2K, I uninstalled all FP and installed it from the Office cd. So I assume it should be now a part of Office 2000.

I read somewhere that the default FP installation on Win2K is for extensions only. FP application can be installed only as a client connected to the extensions on the server. Do you know anything about that? I'll try to install it as a administrator and run it from the user login.




caywind -> RE: FP2000 doesn't work on W2K (5/20/2002 13:31:53)

The un-install of PWS is quirky. Did you use the tech-net method?

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q258635

one thing I remember from the PWS uninstall is the fact that it left a folder at c:\program files\microsoft frontpage\version3.0\ and that folder needed to be deleted.



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storm -> RE: FP2000 doesn't work on W2K (5/20/2002 14:44:27)

when you upgraded to W2k did you do a clean install and apply all service packs or did you use a W2K upgrade disc?

storm..."Someone put forth the proposition that you can patition the lord with prayer, patition the lord with prayer, patition the lord with prayer...YOU CANNOT PATITION THE LORD WITH PRAYER"



PBailey -> RE: FP2000 doesn't work on W2K (5/20/2002 14:54:13)

This is becoming more consufing by the moment.

It definitly sounds like a messy uninstall issue.

When you installed W2K did you do a clean install or lay it over Win98? If you just laid it over, this could be part of the problem and may well show up on other things in the future. I know MS says you can do it but clean install is always best practice and these are two different operating systems. With a layover then could be conflicting stuff in the registry.

 Paula
So much to learn......



eanwd -> RE: FP2000 doesn't work on W2K (5/20/2002 17:01:18)

OK,
I am giving up.
It will probably take faster to backup all my data, do clean install for W2K and install all applications from scratch.
Thank you so much for all your assistance and help.
Good lesson for the future. I have a very strong feelling in my gut that clean install and install apps in admin user only will solve the problem.

eanwd




PBailey -> RE: FP2000 doesn't work on W2K (5/21/2002 4:01:19)

eanwd,
I think it is probably a winner!

Let us know how it goes.

 Paula
So much to learn......



eanwd -> RE: FP2000 doesn't work on W2K (5/28/2002 9:02:20)

OK,
I reinstalled everything and it's working.
Everybody, thanks to your patience.




Miss Lili -> RE: FP2000 doesn' t work on W2K (3/27/2003 15:50:42)

I' ve published my website from an NT 4.0 box running IIS 4 to a 2000 server box running IIS 5. Everything seems to work just fine, except the my search page. I had been using Index Server on the NT box. I have recalculated the hyperlinks. I have attempted to change the code to have it use Index Server (=1) or not (=0), but still no luck. Any Ideas?



caywind -> RE: FP2000 doesn' t work on W2K (3/28/2003 2:49:54)

Miss Lili - you probably should have started a new post for this but I stumbled across it anyway. Just had an issue like this. The fix was to rebuild the indexes in index server, and then rebuild a new search form.

Also it seems that you can speed up your searches by making sure that you only index the folders that you wnat to search through, not c:\ [:D]



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