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Microsoft MVP

 

Problem w/ FP 5.0 on Linux

 
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All Forums >> Web Development >> Server Issues >> Problem w/ FP 5.0 on Linux
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webyte

 

Posts: 12
Joined: 5/19/2002
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Problem w/ FP 5.0 on Linux - 5/19/2002 18:58:54   
I'm running a RH Linux box with FP Extensions version 5.0. It was working fine until recently. Now for some unexplained reason I cannot add any new accounts. Every time I do, it spits out the following.


"Starting install, port: 80.

Error: The server extensions were unable to access the file "service.lck". Please check the file permissions."


This is normally an error caused by individual problems with certain accounts, but in this case it is saying every time I try to install a new account. Any help would be very much appreciated as I've checked several different things and searched other message boards as well as google for any similar problems and solutions. Yet no luck. Thanks in advance.


Kyle


caywind

 

Posts: 1479
From: USA
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RE: Problem w/ FP 5.0 on Linux - 5/20/2002 2:41:50   
Did you search MS tech net?

During installation of the Server Extensions, FrontPage attempts to create a zero byte lock file (.lck) in the named directory so that no changes can be made by other users or programs on the system. When the installation program cannot open this file, it is usually because the lock file has not been successfully created. This can happen because the permissions for the directory prevent the installation program from writing to that directory. For a listing of the correct permissions for this directory, see Files and Permissions for UNIX Web Servers.

ca be found here... http://www.microsoft.com/technet/archive/default.asp?url=/TechNet/archive/office/office97/reskit/fp98serk/TROUBLE.asp

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(in reply to webyte)
caywind

 

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RE: Problem w/ FP 5.0 on Linux - 5/20/2002 3:00:24   
Oh yeah, do you need help with the explanation of *.lck files?

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(in reply to webyte)
webyte

 

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RE: Problem w/ FP 5.0 on Linux - 5/20/2002 17:13:27   
Is there a reason why this would be happening on all new installations? Especially since it worked atleast 30 times before this started happening.


(in reply to webyte)
webyte

 

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RE: Problem w/ FP 5.0 on Linux - 5/20/2002 17:52:36   
I also just tried giving owsadm.exe root priveleges to see if it was the permissions and it still spits out that error. Any explanation for this?


(in reply to webyte)
caywind

 

Posts: 1479
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RE: Problem w/ FP 5.0 on Linux - 5/20/2002 19:25:47   
does the file exist? If it does you might try to move or rename it. In other MS applications if I have problems with *.lck files I usually just delete them.

Yes the file can get corrupt or stuck, I've seen it happen when a user turns off the computer before the file is automatically deleted by the app....

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webyte

 

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RE: Problem w/ FP 5.0 on Linux - 5/20/2002 23:45:27   
Which service.lck file are you referring to? There are several on the server for our customers that we successfully installed FP extenstions on. It's all new installations that seem to be affected. I appreciate the help though.


(in reply to webyte)
webyte

 

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RE: Problem w/ FP 5.0 on Linux - 5/21/2002 15:28:31   
I've also tried reinstalling the binaries and still no luck.


(in reply to webyte)
caywind

 

Posts: 1479
From: USA
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RE: Problem w/ FP 5.0 on Linux - 5/22/2002 11:30:10   
service.lck is a clunky way to implement file check-in/out. for example, in a shared database, user "a" opens the database. The 0 byte file service.lck is created and written to the hard drive. when user "b" opens the file it checks for service.lck and if it exists, user "b" can only open in "read only" mode. OK now user "b" can't save his changes and wipe out user "a"'s changes.

so, user "a" is using the file and the power goes out! Now service.lck exists but nobody is using the file! nobody can change the database.

Go through the files one by one, rename them and see what happens.

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webyte

 

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RE: Problem w/ FP 5.0 on Linux - 5/22/2002 13:05:48   
I know the concept of locking, but wouldn't that only affect installation on particular accounts? I'm getting this error on all new installations. Is there a main service.lck file that could be causing all these problems?


(in reply to webyte)
caywind

 

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RE: Problem w/ FP 5.0 on Linux - 5/22/2002 14:32:17   
sorry, forgot, if you're using Linux you're not a newbie....so i went to the red-hat forums....they're down! I need to check some other posts at MSNewsgroups, I'll post up there....

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caywind

 

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RE: Problem w/ FP 5.0 on Linux - 5/22/2002 23:37:27   
not that anybody did FTP the site, but it looks like it is OK to delete the service.lck files. This is from an MS MVP....
quote:
But, if someone was FTPing to your web, it breaks the server
extensions, and any subsequent http: access will then produce that
message. Usually, it means that something went wrong with the previous
attempt to publish. The usual concomitant of that message is that the
service.lck file has been set to RO, and any subsequent attempt to
publish will result in a time-out message. If you know that an FTP
operation was attempted, then cut off the offenders right hand, and make
sure that no one else attempts to use ftp to your FrontPage site. And
you will also have to have your host repair and/or reinstall and
reconfigure the FPserver extensions for your site, and delete the
service.lck and any other .lck file that may have been set.


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webyte

 

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RE: Problem w/ FP 5.0 on Linux - 5/23/2002 15:41:51   
Thanks, I appreciate the help. I've tried everything I can think of to no avail. I can understand it happening on one account... that's an easy fix. It's that every new fp installation spits out the error that worries me.


(in reply to webyte)
webyte

 

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RE: Problem w/ FP 5.0 on Linux - 6/4/2002 14:38:03   
Anyone have any luck with this problem? I've tried everything I know and I really don't want the problem to be outstanding. Thanks for any help.


(in reply to webyte)
caywind

 

Posts: 1479
From: USA
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RE: Problem w/ FP 5.0 on Linux - 6/4/2002 15:28:44   
I thought Tarheel? came back on this one. search for GUID.

Also, the redhat forums are still down. They say they're upgrading. I think they need Spooky! I'll try the redhat newsgroups.

wasn't there also a Frontpage 5.x extension patch already?

Oh yeah, what version of linux? patched?

Edited by - caywind on 06/04/2002 15:31:42

(in reply to webyte)
webyte

 

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RE: Problem w/ FP 5.0 on Linux - 6/4/2002 15:56:10   
The machine is running RH 7.1 with fp ext 5.0 and a custom patched apache. I'm thinking it's a permissions file that maybe it can't read from a directory thus not able to access the lck file, but i checked all the permissions and it seems fine.


(in reply to webyte)
caywind

 

Posts: 1479
From: USA
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RE: Problem w/ FP 5.0 on Linux - 6/4/2002 17:01:17   
Did you do the search (GUID or UID). It seems like this question was answered somewhere else in this site... It sounds like you are on the right track as well. redhat has no forums, but I posted the the question to the maillist, that could take a while....

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webyte

 

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RE: Problem w/ FP 5.0 on Linux - 6/5/2002 21:31:50   
I've searched the forums and can't find the thread you are talking about. Do you have the URL?

Thanks,
Kyle


(in reply to webyte)
caywind

 

Posts: 1479
From: USA
Status: offline

 
RE: Problem w/ FP 5.0 on Linux - 6/5/2002 21:39:42   
The support at Msnews said "Try to delete the file from the affected account". go figure. They also suggested going in through FTP? I don't know what that is going to do since it's your own server????
I would vote trying to delete them one by one, testing after each deletion.

I found that link but it's not quite right...
http://www.frontpagewebmaster.com/topic.asp?TOPIC_ID=15040

<spellcheck> </spellcheck>

Edited by - caywind on 06/05/2002 21:53:59

(in reply to webyte)
webyte

 

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RE: Problem w/ FP 5.0 on Linux - 6/6/2002 1:06:12   
This is getting ridiculous. I deleted every service.lck file on the machine and I still get:

"Error: The server extensions were unable to access the file "service.lck". Pleas
e check the file permissions."


This baffles me. I really can't understand why on earth this is happening.



(in reply to webyte)
caywind

 

Posts: 1479
From: USA
Status: offline

 
RE: Problem w/ FP 5.0 on Linux - 6/6/2002 17:03:52   
Getting closer…

Server error: Cannot open file "usr/local/directory_name/service.lck" for writing.
Server error: Cannot open file "usr/local/directory_name/config/magnus.lck" for writing.
During installation of the Server Extensions, FrontPage attempts to create a zero byte lock file (.lck) in the named directory so that no changes can be made by other users or programs on the system. When the installation program cannot open this file, it is usually because the lock file has not been successfully created. This can happen because the permissions for the directory prevent the installation program from writing to that directory. For a listing of the correct permissions for this directory, see Files and Permissions for UNIX Web Servers.

http://www.microsoft.com/technet/archive/default.asp?url=/TechNet/archive/office/office97/reskit/fp98serk/TROUBLE.asp

I can’t paste the actual page because it uses frames. Look in the section “permissions for Unix”


<spellcheck> </spellcheck>

(in reply to webyte)
webyte

 

Posts: 12
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RE: Problem w/ FP 5.0 on Linux - 6/6/2002 17:39:41   
Problem solved. I fixed it right after the last post I made. I tried chmod-ing one of our test directories to 777 just to see if that would help anything. It installed right on there and just started work again on everything including directories without all permissions. Don't worry, I changed the perms back to something secure :) Caywind, I would really like to thank you for taking the time to help. Let me know if you need anything.


(in reply to webyte)
caywind

 

Posts: 1479
From: USA
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RE: Problem w/ FP 5.0 on Linux - 6/7/2002 1:56:52   
Always glad to be of service...

<spellcheck> </spellcheck>

(in reply to webyte)
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