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FTP Problem

 
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All Forums >> Web Development >> Server Issues >> FTP Problem
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abbeyvet

 

Posts: 5095
From: Kilkenny Ireland
Status: offline

 
FTP Problem - 6/4/2002 16:09:13   
I am having a problem with FTPing to one server.

It is a linux server running apache and I am using WS_FTP. I regularly FTP to several servers and this problem only occurs with this particular one.

Basically after I have transferred a few file, the transfer just stalls. It could be after one or two files, or after 6 or 7. Either way everything just freezes. When I click 'Cancel' I get the following message:

Accept Error: Descriptor is not a socket.

I cannot close the connection by clicking close, nothing happens. ALl I can do is shut down WS_FTP and start again. I contacted the server admins and got this reply:

quote:
I have thouroughly tested the ftp daemon on the server and it is performing properly. The error message in the logs indicates that there is, in fact, a problem on your end. The error message is, "Data transfer stall timeout: 3600 seconds", which means that the server timed itsself out while waiting for data from your ftp session.


Fair enough but why only this server? I can FTP to my hearts content to any other.

Any ideas?

Katherine

++++++++++++++++++++++++
www.inkkdesign.com

Women and cats will do as they please. Men and dogs should relax and get used to the idea.
Gil

 

Posts: 7533
From: North Carolina, USA
Status: offline

 
RE: FTP Problem - 6/4/2002 16:34:22   
Katherine,

It's either:

1. The gateway between you and that server has a bad router or switch - not likely.

2. That server is behind a bad (slow) router/switch/connection.

Gil Harvey
The Host Factory
Resellers are our Specialty
Find a Web Professional


(in reply to abbeyvet)
caywind

 

Posts: 1479
From: USA
Status: offline

 
RE: FTP Problem - 6/4/2002 16:40:33   
I also have an FTP problem with one server. Here's the deal. My FTP client which I love will connect to any and all other servers on the planet, Except for my own ISP! It locates the server, handshakes, authenticates, and then it just sits there until it times out. Tried every setting possible with no change. Kinda of a bummer since I have about umpteen sites on that server (the free ones that come with the broadband service). For that server I have to use some cheesy free client (SmartFTP) which works great. Anyway I don't really have an answer, maybe if somebody else does, it'll help me too.

Fight the Spam! http://awebmasters.net/antispam.htm

(in reply to abbeyvet)
caywind

 

Posts: 1479
From: USA
Status: offline

 
RE: FTP Problem - 6/4/2002 16:47:24   
Gil's fast!

quote:
1. The gateway between you and that server has a bad router or switch - not likely.

2. That server is behind a bad (slow) router/switch/connection.




#1. nope, all new network
#2. I always wondered about this. Could it be that the FTp server is some old 486 limping along in a back room somewhere? Maybe with a 10mbps network card and a huge 5400rpm hard drive that takes forever to find anything?
Maybe you have more insight, just what percentage of clients actually use the FTP service?

Fight the Spam! http://awebmasters.net/antispam.htm

(in reply to abbeyvet)
Rian

 

Posts: 1960
From: Lincoln, Nebraska USA
Status: offline

 
RE: FTP Problem - 6/5/2002 1:21:36   
Hi Katherine,

Is this DigiHost we are talking about? If so then I have seen the exact same problem.....

My best conclusion was that it had a lot to do with the time of day I was trying to FTP to that server...... Heavy load time of of day = dropped FTP....

Rian

"Designing The Future"
SR Web Creators
www.srwebcreators.com

"What boots up must come down..."

(in reply to abbeyvet)
Stuey

 

Posts: 203
From: Dudley West Midlands, United Kingdom
Status: offline

 
RE: FTP Problem - 6/5/2002 3:58:00   
Try doing something from the command prompt and if that works it could be a NT / unix setting ( i think they have different authentication protocals) also have you got a firewall set up to stop incomming traffic.

I use an FTP server who trys to connect back to me, hence firewall kicks in and wants to know why?

Stuart Steele
stuart@stuweb.co.uk
http://www.stuweb.co.uk

(in reply to abbeyvet)
abbeyvet

 

Posts: 5095
From: Kilkenny Ireland
Status: offline

 
RE: FTP Problem - 6/5/2002 5:15:54   
Funny enough Rian I can FTP reliably to evreything I still have at Digihost (or at least I can when the servers are up ). It is not my own server either, no problems there, its one with just one client of mine on it.

I gave up in frustration last night but this morning have managed to pop everything over without a hitch. It has happened with this server several times before though. Seems to come and go. Guess I will just live with it, I only have one site there anyway which is updated about 4 times a year so it's not a real disaster, just a quarterly pain!

Katherine

++++++++++++++++++++++++
www.inkkdesign.com

Women and cats will do as they please. Men and dogs should relax and get used to the idea.

(in reply to abbeyvet)
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