Strange Problem When Editing Live (Full Version)

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Rajman1138 -> Strange Problem When Editing Live (7/13/2002 11:20:27)

I have been Recently having a problem while Editing my Site Live, When Ever I go to save this one page (it only happens for this page sometimes other pages but mostly the same one)I get this message

" The Server could not complete you request. contact your Internet Service Provider or web server administrator to make sure the Server has frontpage extensions installed. For More Specific information, Click Details."

and when I click details it is blank. But When I hit OK it takes me to the Save As window now I Can save it as a different file name and it saves fine but when I try to save as the same file name I get the same message BUT even though it says it could not complete my request again I can just hit cancel exit out of front page, and open it up again and find the changes have been saved even though I got that message. I have Reinstalled Frontage (I am using Frontpage 2000) and it still doesn' t help, I renamed the file and it was working fine for a while but then started doing it again. More Recently it is happening when I change anything in the navigation view it says it can' t save the changes but it really does save them. Any ideas on what is going on??....Thanks for any help




caywind -> RE: Strange Problem When Editing Live (7/15/2002 13:29:04)

hmmm

does it always save, even though it gives you the error? some sort of a " false timeout" .

maybe just a slow or busy server, the local Frontpage thinks it took too long for a save to complete and so it sends the error message, meanwhile the server is completing the save anyway...



Rajman1138 -> RE: Strange Problem When Editing Live (7/16/2002 10:47:52)

Yeah It does always save. I don' t know if this helps but I am on a broadband cable connection.



caywind -> RE: RE: Strange Problem When Editing Live (7/18/2002 4:39:53)

" but I am on a broadband cable connection. " Now it sounds more like a corrupt temp file or some such.

1. I would clear out all files that are not actually used in the site and republish

2. you probably have already tried clearing out the temp internet files and re-calculate hyperlinks.

3. Might consider the status of your hard drive, defragged, plenty of free space???

sometimes when I work " live" on slow server, when I press " save" I can see a temp file being worked on in my status bar. Maybe your local Frontpage has a broken temp file or ????




Rajman1138 -> RE: Strange Problem When Editing Live (7/18/2002 11:24:07)

Hey Caywind

When you say clear out all the files that are not actually used in the site and republish. Do you mean on the Server??

I have cleared all the temp files and tried recalculating hyperlinks but I get the same message when I go to recalculate.

I have a 6gig HD with 5gigs free so I don' t think its a space issue and I defrag every week or so.

When I work Live I also see the temp file so I went cleared out that temp file with the rest of them and that still doesn' t do anything.



Rajman1138 -> RE: Strange Problem When Editing Live (7/20/2002 11:23:03)

Still having the same problem, it is getting really annoying. The main reason I want to resolve this is cause I wanted to let different people make changes to the site easily from different computers and opening the site live and making the changes is easier to do then save then publish. It makes it easier if they want to just change a sentence of two here and there.



ChessCentral -> RE: Strange Problem When Editing Live (7/20/2002 14:01:56)

Hi,

I had this problem also. and things started to get worse from there. The answer is your server extensions are bad. Your host, not you, is at fault. The only way to fix them (according to my host .. which will soon NOT be by host) is to take down your site and they reinstall the extensions, then you can upload the site again.

I am not at the point where my FP login won' t work...

Good luck,
Janet



Rajman1138 -> RE: Strange Problem When Editing Live (7/20/2002 15:08:14)

Thanks for the Info, I sent them an email about this haven' t heard back from them So I guess I' ll call them and See what they say...
Any Idea on how and/or why the server extensions can go bad??



J-man -> RE: RE: Strange Problem When Editing Live (7/20/2002 16:09:14)

go into dos prompt and type: tracert www.thecompany_your_tryingto_connect_to.com and watch the hops i bet your getting a time out somewhere.



Rajman1138 -> RE: Strange Problem When Editing Live (7/20/2002 16:45:21)

Well I did that and I didn' t get a time out...here' s a screen cap of what i got
Screencap tracert.jpg



J-man -> RE: RE: Strange Problem When Editing Live (7/20/2002 17:38:08)

have you tried the detect and repair function in frontpage under the help menu and have you contacted your isp to see if server extersions are currupt---> have you FTPed before instead of using the server extensions-- unless the server is set up to accept ftp and FP publishing FTP will crash server extensions on the server side. let me know.....

PS. nice times in your hops.... and very few your isp must be close by.



Rajman1138 -> RE: Strange Problem When Editing Live (7/20/2002 19:37:09)

I haven' t tried the detect and repair function,
I have emailed my ISP but I am gunna call them Janet mentioned that I might need to get the extensions reinstalled. I haven' t FTPed the site but someone else might have,so thats it probably what happend. Yeah my server is a local company thats why the numbers came back good.
Thanks for the help I am gunna call my isp and see what they say. Thanks Again



Rewired -> RE: RE: RE: Strange Problem When Editing Live (8/14/2002 10:31:50)

quote:

go into dos prompt and type: tracert www.thecompany_your_tryingto_connect_to.com and watch the hops i bet your getting a time out somewhere.


Would this work on an INTRANET page also?



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