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Microsoft MVP

 

Custom 404 error on NT server

 
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All Forums >> Web Development >> Server Issues >> Custom 404 error on NT server
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Laurie Cesario

 

Posts: 31
Joined: 1/11/2002
From: Petoskey MI USA
Status: offline

 
Custom 404 error on NT server - 8/10/2002 7:40:15   
There must be a way to do this on NT?!.....Any help greatly appreciated!!

I' ve contacted and recontacted our host - and they are telling me that " At this time custom error pages are not supported in the shared web-hosting environment on the Windows platform. Custom error pages are supported on the Unix platform since Unix supports the modifications of .htaccess files."

What I really want is for the user to be automatically redirected to our homepage whenever they encounter a 404 error. Our old host did this for us in a shared web, NT environment....so I know it' s possible. I' m concerned about this, as we have high rankings for several pages on our site- but I' ve recently redesigned and want to add features that may require me to change the path to these pages.

Please help! Is there a way to accomplish this... or should I just switch to Unix?

Much Thanks,
Laurie


Gil

 

Posts: 7533
From: North Carolina, USA
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RE: Custom 404 error on NT server - 8/10/2002 17:48:39   
If the host says " No" n NT there' s nothing you can do about it. Do oyu need NT or is Unix OK?

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Gil Harvey, 1947-2004

(in reply to Laurie Cesario)
Doug G

 

Posts: 1189
Joined: 12/29/2001
From: SoCal
Status: offline

 
RE: Custom 404 error on NT server - 8/10/2002 20:37:07   
Must be your host decided not to offer custom error pages.

On my local NT4 server it' s a matter of opening the IIS service manager, opening the property page of the website, and clicking the Custom Errors tab. Ditto on W2K server.



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Doug G
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(in reply to Laurie Cesario)
Laurie Cesario

 

Posts: 31
Joined: 1/11/2002
From: Petoskey MI USA
Status: offline

 
RE: RE: Custom 404 error on NT server - 8/13/2002 12:26:18   
Well, I signed up for NT hosting with Ameritech, because I thought I needed NT in order to accomplish our sites goals- mainly; Access database support, Login/Password Protect function.

I was planning on using Spooky' s Login - as it had all the features I wanted- but it doesn' t run on Unix. Do you know of a similar program that uses cookies?

Also, I have a " Rep Lookup" database, built in MS Access, that I wanted to put on. Can I convert this to another db program that runs on Unix?

Thanks again!
Laurie

(in reply to Gil)
Doug G

 

Posts: 1189
Joined: 12/29/2001
From: SoCal
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RE: Custom 404 error on NT server - 8/13/2002 15:47:37   
If you don' t want to go through some kind of Unix conversion, there are MS hosts that do provide what you need.

My host provides me a control panel where I can control custom error pages for my own site without bothering their support. W2K servers, SQL Server available, reasonable prices (not cheap tho).

www.crystaltech.com

ps - I don' t have any affiliation with them, I' ve hosted with them since 1999 and I' m completely happy with their services.


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Doug G
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(in reply to Laurie Cesario)
Laurie Cesario

 

Posts: 31
Joined: 1/11/2002
From: Petoskey MI USA
Status: offline

 
RE: RE: Custom 404 error on NT server - 8/14/2002 7:17:43   
Thanks! I' ll check them out. I don' t mind switching hosts, although I' ll have to review our contract to see if can easily get out! I wish I would have thought to ask about Custom Errors before I went with Ameritech, but I figured it was a no brainer!

Laurie

(in reply to Doug G)
Justjay

 

Posts: 697
From: Montreal, QC Canada
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RE: RE: RE: Custom 404 error on NT server - 8/17/2002 7:07:59   
Maybe they are taking advantage of it being a no brainer and hoping you will sign up under that assumption and then when you find out that you can' t get Custom Error Pages - they hope you will just say OKAY.....and then they don' t have to do as much work.....I mean hey, won' t be the first company to try and do something like this....:)

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JustJay
thejehm.net Web Solutions
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(in reply to Laurie Cesario)
Laurie Cesario

 

Posts: 31
Joined: 1/11/2002
From: Petoskey MI USA
Status: offline

 
RE: RE: RE: RE: Custom 404 error on NT server - 8/17/2002 8:29:20   
...Oh, it gets better! They signed us up on a 12 month contract for $99/month(2 months free) - and I found out by visiting their site that they' ve dropped that plan to $54.95/month. Think they contacted us about that? No way! I believe the relatively same plan at Crystaltech is about 1/4 of what we are spending. Time to switch!

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Justjay

 

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From: Montreal, QC Canada
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RE: RE: RE: RE: RE: Custom 404 error on NT server - 8/17/2002 11:52:14   
MMM I wouldn' t hesitate if I was you...it is so unfortunately that Windows Based servers are so expensive...that lower price ($54) is double what I charge for my largest plan....however I have seen some Windows Based Hosting Companies change $75/month for thier basic account and then it gets even worse the further it goes up.....

Good luck!!

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JustJay
thejehm.net Web Solutions
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(in reply to Laurie Cesario)
Justjay

 

Posts: 697
From: Montreal, QC Canada
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RE: Custom 404 error on NT server - 9/15/2002 1:32:46   
So what have you decided to do?

< Message edited by justjay -- 9/14/2002 1:35:00 AM >


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JustJay
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(in reply to Laurie Cesario)
Laurie Cesario

 

Posts: 31
Joined: 1/11/2002
From: Petoskey MI USA
Status: offline

 
RE: RE: Custom 404 error on NT server - 9/17/2002 7:44:20   
I' ve switched over to Crystaltech and am very pleased! Besides an initial screwup on their part regarding our mail server, their tech support has been very helpful and I love the fact that I can go in and make changes to the setup of our account(DNS, file properties, custom errors,etc) WITHOUT having to wait for someone else to do it. And of course, I' m thrilled to be paying about 1/4 of what Ameritech origianally signed us up for.

I only wish I would have known about Crystaltech to start with. It would have saved a lot of headaches and money.

Laurie

(in reply to Justjay)
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