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yoursitebuilder
Posts: 9
Joined: 10/14/2002
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form results to be emailed - 10/14/2002 23:56:15
I have never made a form before. My client wants an online application with the results emailed to him. The form' s url is http://www.bandbmtg.com/application.htm . I made a form but when you click submit this error is what I get - FrontPage Error.
User: please report details to this site' s webmaster.
Webmaster: please see the server' s system log for more details
Could someone please walk me through this in real simple terms?
Thank you,
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Seventh
Posts: 1235
Joined: 8/4/2002
From: The Motor City
Status: offline
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RE: form results to be emailed - 10/15/2002 7:14:45
In the form properties (Form Properties > Send To...) you have the file designated as:
formrslt.htm
You should change the extension and location to something like this:
_private/formrslt.csv
Then publish the site again. Remember to include the ' _private' folder when you publish.
_____________________________
"go forth and create."
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yoursitebuilder
Posts: 9
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RE: form results to be emailed - 10/15/2002 9:27:36
Thank you for trying to help me. I did change the configuiration and republished the whole web site using fp publishing. I still left my email address but added the configuiration you said. When I clicked ok it said this " form is being created on a disk based web or the fp server extensions have not been configuired to send email. Please direct your system administrator or ISP to the instructions in " setting up email options on windows" or setting up email options on Unix" in the server extensions resource kit. Find it at www.microsoft.com/frontpage/wpp/serk
I went to that address and the page has moved. I am using the fp 98 version.
When I checked the form on the web again I received the same message as before " FrontPage Error.
User: please report details to this site' s webmaster.
Webmaster: please see the server' s system log for more details."
I thought it would be easy to do this and have the results emailed into the clients email. Is there an easier way to do this?
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abbeyvet
Posts: 5095
From: Kilkenny Ireland
Status: offline
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RE: form results to be emailed - 10/15/2002 10:05:32
This IS the easy way to do it and it should work.
When you add the email address to which the form results should be sent in your local web, just ignore all the warnings that FP give you and say that Yes, you wish to make the change, or whatever it is you have to say to continue.
The extensions issue is irrelevant on your local site, the form will ONLY work when published.
On the live server if you are getting errors it is often related to a problem with the server extensions there, where they do matter. Are you seeing this
[FrontPage Save Results Component]
on the page? If so that is a definite indicator of an problem with extensions.
I am sure that there is no problem using FP 98 forms with a later version of the FP extensions, at least pretty sure anyway - anyone?
If you could tell us the URL to the page where the error is happening it would also help.
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Katherine
:: InKK Design :: InKK Domains
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yoursitebuilder
Posts: 9
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RE: form results to be emailed - 10/15/2002 12:02:21
http://bandbmtg.com/application.htm is the page of the form. When I was first receiving this message on the internet [FrontPage Save Results Component] I contacted the web host company and they said the fp extensions are on and to use the fp publisher and not cuteftp. Also to use the email that goes with the domain (finance@bandbmtg.com). That fixed the [FrontPage Save Results Component] problem. But I am still getting FrontPage Error.
User: please report details to this site' s webmaster.
Webmaster: please see the server' s system log for more details
Thank you for the help. I have no idea how to get this working.
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Seventh
Posts: 1235
Joined: 8/4/2002
From: The Motor City
Status: offline
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RE: form results to be emailed - 10/15/2002 16:52:26
quote:
When I clicked ok it said this " form is being created on a disk based web or the fp server extensions have not been configuired to send email. Please direct your system administrator or ISP to the instructions in " setting up email options on windows" or setting up email options on Unix" in the server extensions resource kit. Find it at www.microsoft.com/frontpage/wpp/serk
Ignore that and click OK or accept. It' s a default question. I use this option all the time on my websites and it works just find.
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"go forth and create."
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yoursitebuilder
Posts: 9
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RE: form results to be emailed - 10/15/2002 21:52:29
I did set it up to go in my clients email finance@bandbmtg.com. When I just filled out the form on line and clicked submit I get this error message
" FrontPage Error.
User: please report details to this site' s webmaster.
Webmaster: please see the server' s system log for more details." and the form does not submit. How do I make it work? What am I doing wrong?
Any help would be greatly appreciated.
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Life is full of Learning!
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Seventh
Posts: 1235
Joined: 8/4/2002
From: The Motor City
Status: offline
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RE: form results to be emailed - 10/15/2002 22:26:06
Here' s the code. Click on your HTML view, delete that information and then paste this into it.
In the form properties, replace my email address with the one you need it to go to and you should be all set. It worked for me twice. And make sure the email address is correct. Try your own email first if need be.
If you get the error again, your server' s FP extensions may be corrupted. Have them reinstall the extensions from their side. You can point the administrator to this post if necessary. Again, I did it twice to my own email address and it worked flawlessly both times.
***NOTE: Copy this into Notepad first, and then into FP.***
quote:
<HTML>
<HEAD>
<META HTTP-EQUIV=" Content-Type" CONTENT=" text/html; charset=windows-1252" >
<META HTTP-EQUIV=" Content-Language" CONTENT=" en-us" >
<TITLE>New Page 1</TITLE>
</HEAD>
<BODY>
<H1 align=" center" >B & B Mortgage Services</H1>
<p align=" center" >114 Baswell Dr., Dallas, NC 28034 Phone:
704-922-1280 Fax: 704-922-5682</p>
<HR>
<P>To expedite the approval of your loan, you can begin the application process
on line.</P>
<FORM METHOD=" POST" action=" --WEBBOT-SELF--" onSubmit=" " >
<!--webbot bot=" SaveResults" s-label-fields=" TRUE" b-reverse-chronology=" FALSE" s-email-format=" TEXT/PRE" b-email-label-fields=" TRUE" b-email-subject-from-field=" FALSE" s-email-subject=" application from web site" s-builtin-fields S-Email-Address=" seventhhill@runbox.com" U-File=" _private/form_results.csv" S-Format=" HTML/DL" startspan --><input TYPE=" hidden" NAME=" VTI-GROUP" VALUE=" 0" ><!--webbot bot=" SaveResults" endspan i-checksum=" 43374" --><P>
Please provide the following contact information:</P>
<BLOCKQUOTE>
<TABLE>
<TR>
<TD ALIGN=" right" >
<EM>First Name</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_FirstName" SIZE=25>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Last Name</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_LastName" SIZE=25>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Middle Initial</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_MiddleInitial" SIZE=4 MAXLENGTH=1>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Street Address</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_StreetAddress" SIZE=35>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Address (cont.)</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_Address2" SIZE=35>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>City</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_City" SIZE=35>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>State/Province</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_State" SIZE=35>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Zip/Postal Code</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_ZipCode" SIZE=12 MAXLENGTH=12>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Country</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_Country" SIZE=25>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Work Phone</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_WorkPhone" SIZE=25 MAXLENGTH=25>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>Home Phone</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_HomePhone" SIZE=25 MAXLENGTH=25>
</TD>
</TR>
<TR>
<TD ALIGN=" right" >
<EM>E-mail</EM></TD>
<TD>
<INPUT TYPE=TEXT NAME=" Contact_Email" SIZE=25>
</TD>
</TR>
</TABLE>
</BLOCKQUOTE>
<INPUT TYPE=SUBMIT VALUE=" Submit Form" >
<INPUT TYPE=RESET VALUE=" Reset Form" >
</FORM>
<HR>
<H5>B & B Mortgage<br>Copyright © 2002 [B & B Mortgage]. All rights reserved. <BR>
Revised:
<!--WEBBOT bot=TimeStamp
S-Type=" EDITED"
S-Format=" %B %d, %Y"
--></H5>
</BODY>
</HTML>
< Message edited by seventh -- 10/14/2002 10:29:00 PM >
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yoursitebuilder
Posts: 9
Joined: 10/14/2002
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RE: form results to be emailed - 10/17/2002 8:48:48
The problem must be with the web hosting. I have contacted them 2 times yesterday and told them to reinstall and install the fp extensions and told them my problem. The form, even with your code, is not working and I also used the code from a friend on her site and it still doesn' t work. The web hosting says they have done everything on their side.
Thanks,
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Seventh
Posts: 1235
Joined: 8/4/2002
From: The Motor City
Status: offline
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RE: form results to be emailed - 10/17/2002 9:25:09
Who' s your host?
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"go forth and create."
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yoursitebuilder
Posts: 9
Joined: 10/14/2002
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RE: form results to be emailed - 10/17/2002 9:52:42
For the past 2 years I have used www.1dollarwebhosting.com. They are cheap and I make money off providing hosting for my clients BUT you can only email technical problems. I haven' t had any problems with them because I usually don' t do any on line forms or any high tech applications.
What I am doing is keeping the page up of the application www.bandbmtg.com/application.html but I have built a new page using the bravenet service (taking their icon off) as a quick fix until I get the real one figuired out - www.bandbmtg.com/information.html . I do want to get this problem solved.
Thank you for your help. If only I would have received a degree in computers instead of social work, I would be a whole lot better off!!
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scarednewbie
Posts: 192
Joined: 10/16/2002
From: Parker, Colorado, USA
Status: offline
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RE: form results to be emailed - 10/17/2002 11:54:08
I know your problem.... here as some ?' s answer asap...
Are you sending to more than 1 e-mail address?
Is the e-mail spelt wrong?
Thanks, if you are sending to more than 1 e-mail address, (I had the same problem) just put a space in between the email addresses, I accidentaly did a comma, and I got the same error.
If the e-mail is spelt wrong, (the @WEBNAME.com part), your server will check for that host name in the e-mail and if it dosen' t exist you get that error also..
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yoursitebuilder
Posts: 9
Joined: 10/14/2002
Status: offline
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RE: form results to be emailed - 10/17/2002 13:55:06
I am only sending it to one email - mine for now to check it and it is spelled right. I just wish I knew what the problem was. It must be the web host company.
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yoursitebuilder
Posts: 9
Joined: 10/14/2002
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RE: form results to be emailed - 10/17/2002 15:32:57
I spoke with a tech at the web host company. He uninstalled and reinstalled the fp extensions. He tried the http://www.bandbmtg.com/application.htm page. He got the same error message - " FrontPage Error.
User: please report details to this site' s webmaster.
Webmaster: please see the server' s system log for more details."
I even used the coding that seventh posted above and put in my email address. He said it worked on his but it won' t work on mine. The coding must be correct so it must be the web host company that is making it not work. If anyone has any idea why this isn' t working please let me know what to do.
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Life is full of Learning!
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Seventh
Posts: 1235
Joined: 8/4/2002
From: The Motor City
Status: offline
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RE: form results to be emailed - 10/17/2002 20:04:10
It' s most definitely the host/server. I' m trying to find you an alternative (Javascript/CGI) script to use for now. I' ll post it when I locate one that should work for you.
Hang in there.
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"go forth and create."
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yoursitebuilder
Posts: 9
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RE: form results to be emailed - 10/17/2002 20:59:32
Thank you so much for your help. I do appreciate it.
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RianAshley
Posts: 75
Joined: 2/21/2003
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RE: form results to be emailed - 5/11/2005 12:55:29
Hi, I was reading this post because I am having the same problems with a form I created that needs the form results emailed. Did you ever find a Javascript/CGI script to be used for the Frontpage Form that wasn't working? If so can you post it?
I would like to see if it works for me.
Linda
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dpf
Posts: 7121
Joined: 11/12/2003
From: India-napolis
Status: offline
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RE: form results to be emailed - 5/11/2005 13:50:52
hate to bust your bubble but..member seventh - check his profile - his last post was 1/2004. you might consider a new post with your problem
_____________________________
Dan
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RianAshley
Posts: 75
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RE: form results to be emailed - 5/11/2005 16:42:32
Okay, thanks. I didn't even notice.
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